First reason of submitting this issue is for others who will face this problem: when an user visits website page (without setting email) the icon widget disappear automatically so to handle this problem it needs to be set as below:
this.intercom.boot({ app_id: <APP_ID>, name: 'Guest', widget: { activator: "#IntercomDefaultWidget" // not #intercom } });
Second reason is for developers of this package to inform them it may is a bug...
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Description
First reason of submitting this issue is for others who will face this problem: when an user visits website page (without setting email) the icon widget disappear automatically so to handle this problem it needs to be set as below:
this.intercom.boot({ app_id: <APP_ID>, name: 'Guest', widget: { activator: "#IntercomDefaultWidget" // not #intercom } });
Second reason is for developers of this package to inform them it may is a bug...
Thank you