[Beta 3.9] Camera not focussing, pictures are blurry

CameraKit / camerakit-android

Library for Android Camera 1 and 2 APIs. Massively increase stability and reliability of photo and video capture on all Android devices.

https://camerakit.io

MIT License

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[Beta 3.9] Camera not focussing, pictures are blurry #383

Open AndrewGable opened 6 years ago

AndrewGable commented 6 years ago

Official Maintainer Ticket

Issue Reported: Camera upon capture produces a blurry picture, while the preview shows a clear and crisp photo as desired.

Device Name	Device ID	OS
Samsung Galaxy S5	SM-G900V	6.0.0
Samsung Note 4		6.0.1
Samsung Tab S2	SM-T813	6.0.1
Samsung Galaxy S5	SM-G900V	6.0.1
Samsung Galaxy S6	N/A	N/A
Huawei Honor 8	FRD-AL00	N/A
Redmi Note 4	N/A	N/A

Rule to Close

Only check off the devices that are tested
Non-directly testable devices by Official CameraKit Team will be QA'd externally

austinkettner commented 6 years ago

Received and investigating @AndrewGable

AndrewGable commented 6 years ago

More devices if it's helpful:

Android Version: 6.0.1
Android Model: samsung SM-G860P

Android Device: SM-N910V
Android OS version : 6.0.1

AndrewGable commented 6 years ago

Android Device — SM-N910V
Android OS version — 6.0.1

platformVersion- 6.0.1
deviceModel- samsung SM-G860P

Device: SAMSUNG-SM-N915A
Android OS: 6.0.1

Model: samsung SM-N910V
Version: 6.0.1

Platform Version: 6.0.1
Model: samsung SAMSUNG-SM-G

platformVersion: 6.0.1
deviceModel: samsung SM-G900V

AndrewGable commented 6 years ago

Oops, @austinkettner - I messed up the assignees and I don't think I can assign back @WhiteRaBot17, sorry!

austinkettner commented 6 years ago

All corrected =)

capezzbr commented 6 years ago

Device: samsung SM-G900F
Android OS: 6.0.1

austinkettner commented 6 years ago

Should be improved if not resolved in: 0f37519586446a56ce6d419646afc8ac32cca85f

austinkettner commented 6 years ago

Resolved in #318

austinkettner commented 6 years ago

Reported on

Device: Samsung J5 Android OS: 6.0.1

sandys commented 6 years ago

hi guys, quick question - is there a way we can detect bad quality/blurry pictures ? we are facing this issue with camerakit and while we wait for a fix... im wondering if there is a way we can detect bad quality pictures so that we can ask the user to retake the picture

emersoncloud commented 5 years ago

@sandys Can you comment with the Android Device, Android Version, and CameraKit Version you've seen the blurry picture issue on?

sandys commented 5 years ago

Hi, So we removed the camerakit version from our apps because of this issue. Just to be clear - we don't think it's a bug on CameraKit, just that we would like a way to manage it.

The phone were lots of Micromax, Xolo phones in India - which are lower end phones. The Android version is 6.0 (from what I last remember).

To reiterate - we are not looking for you to fix blurry images. If you can just detect it, we can give this feedback to customers and ask them to click again.

austinkettner commented 5 years ago

@sandys we are working to improve results across devices in Beta4, but we are also looking at ways to 'detect anomalies' as you requested. I don't have a direct response at the moment in terms of when, but beta4 will improve the situation and we will see what we can do in that release regarding this.

sandys commented 5 years ago

Thanks for your reply and for working on this.

I hope I'm not annoying, but want to reiterate the importance of anomaly detection versus performance improvement - users are happy to click the photo even ten times if you tell them what's wrong. That will instantly help tons of users in a very impactful way.

Zhuxf1111 commented 5 years ago

Device : HUAWEI Honor 6X Device ID : BLN-AL40 This device also can't capture image.

emersoncloud commented 5 years ago

@Zhuxf1111 which version of CameraKit are you using? Can you elaborate a bit more on what you mean by the device can't capture an image?