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PM Team
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Intake Form Level of Completion #100

Closed zwei3011 closed 1 year ago

zwei3011 commented 1 year ago

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Description:

Not a task but something to discuss in IT planning meeting?

There are some intake forms we have received have a quite low level of completion and still missing some key information (e.g. funding source, sponsor information and etc. ), which can be a roadblock for moving the demand further.

Can we propose that if the intake form is not complete from the client, then no demand will be created?

By doing so:

  1. We reduce the amount of demand backlog
  2. Clients/stakeholders will be directed to have a better understanding on what they are requesting
  3. We could filter out unqualified demands before entering them into ServiceNow

Outcome:

To Complete this ticket: