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CarrotRub / Fit-Launcher

A better version of my previous Fitgirl's Repacks Launcher. Made using Tauri with SolidJS.
GNU General Public License v3.0
307 stars 14 forks source link

Crash on startup (Windows) #4

Closed devsheva closed 2 months ago

devsheva commented 2 months ago

I just downloaded the app on my Windows PC. As soon as I try to run the launcher, it closes immediately and no report from Windows Defender is given so i guess it's not an antivirus problem

CarrotRub commented 2 months ago

Can you send your config and check if you have smartscreen because it seems to be removing some files that the app needs

devsheva commented 2 months ago

Did you mean the Windows Defender config like this?

image

I've already checked the app & browser control, nothing there is related to the launcher, they're old scans from May. Smartscreen is on but it hasn't detected anything related to launcher i guess

CarrotRub commented 2 months ago

Try to put the app to private network and disable the in real time av just for the first run then re-enable it (It is dangerous to keep it disabled)

devsheva commented 2 months ago

did it, still having the same behaviour

carlossclaro commented 2 months ago

@devsheva,

Can you try opening https://fitgirl-repacks.site/ in your web browser and report back if you're able to load the page?

devsheva commented 2 months ago

@carlossclaro without VPN no, but once enabled yes

carlossclaro commented 2 months ago

@devsheva

  1. Can you check your local and roaming folders in %appdata% and let me know if there are any folders relating to fit launcher and if they contain files inside.

  2. Are you able to turn on your VPN and run the app again?

Let us know if it goes through or if it still crashes.

devsheva commented 2 months ago

@carlossclaro

  1. Can you check your local and roaming folders in %appdata% and let me know if there are any folders relating to fit launcher and if they contain files inside.

In local i see a EBWebView folder with other folders and some files. image

On Roaming nothing.

  1. Are you able to turn on your VPN and run the app again? I think the VPN was the problem, cause I didn't enable it when trying to run the app. Now it works!

P.S. I'm from Italy

carlossclaro commented 2 months ago

@carlossclaro

  1. Can you check your local and roaming folders in %appdata% and let me know if there are any folders relating to fit launcher and if they contain files inside.

In local i see a EBWebView folder with other folders and some files. image

On Roaming nothing.

  1. Are you able to turn on your VPN and run the app again? I think the VPN was the problem, cause I didn't enable it when trying to run the app. Now it works!

P.S. I'm from Italy

Thank you for confirming. The issue was that your internet was blocking the connection to the server which was causing the app to hang / crash.

We'll be sure to fix this by letting the app still open and alert the user that the servers were unreachable.

@CarrotRub, this can be closed as it's fixed.

CarrotRub commented 2 months ago

Thank you for fixing it :3 .