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Unhandled Exception error #20

Closed vinsbit closed 5 years ago

vinsbit commented 5 years ago

Was running Caspar as normal. PC crashes so perform a reboot. Now Caspar won't run. Tried powering everything off and waiting and booting up again. The script runs and then closes. Please help!

############################################################################
[2018-12-12 16:05:55.468] [7924] [info]    Starting CasparCG Video and Graphics Playout Server 2.0.7.e9fc25a Stable
[2018-12-12 16:05:55.468] [7924] [info]    on Windows 7 Professional 
[2018-12-12 16:05:55.468] [7924] [info]    Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz Physical Threads: 4
[2018-12-12 16:05:55.468] [7924] [info]    DQ77CP
[2018-12-12 16:05:55.481] [7924] [info]    Decklink 10.9.5
[2018-12-12 16:05:55.489] [7924] [info]     - DeckLink 4K Extreme [1]
[2018-12-12 16:05:55.491] [7924] [info]    Bluefish Not found
[2018-12-12 16:05:55.492] [7924] [info]    FreeImage 3.15.4
[2018-12-12 16:05:55.492] [7924] [info]    FFMPEG-avcodec 55.52.102
[2018-12-12 16:05:55.492] [7924] [info]    FFMPEG-avformat 55.33.100
[2018-12-12 16:05:55.492] [7924] [info]    FFMPEG-avfilter 4.2.100
[2018-12-12 16:05:55.492] [7924] [info]    FFMPEG-avutil 52.66.100
[2018-12-12 16:05:55.492] [7924] [info]    FFMPEG-swscale 2.5.102
[2018-12-12 16:05:55.492] [7924] [info]    Flash 30.0.0.113
[2018-12-12 16:05:55.494] [7924] [info]    flash[cg20.fth.pal|0] Initialized.
[2018-12-12 16:05:55.494] [7924] [info]    flash[cg20.fth.pal|0] Invoking info-command: <invoke name="GetInfo" returntype="xml"><arguments></arguments></invoke>
[2018-12-12 16:05:55.604] [9128] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2018-12-12 16:05:55.639] [9128] [info]    flash-player[cg20.fth.pal|1024x576] Initialized.
[2018-12-12 16:05:55.641] [9128] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2018-12-12 16:05:55.717] [7924] [trace]   Template-Host 2.0.4.3803 RC
[2018-12-12 16:05:55.718] [7924] [info]    NewTek iVGA unavailable (Processing.AirSend.x86.dll)
[2018-12-12 16:05:55.718] [7924] [info]    casparcg.config:
-----------------------------------------
<?xml version="1.0" encoding="utf-8"?>
<configuration>
   <paths>
      <media-path>X:\_NEWSDAY_PLAYOUT</media-path>
      <log-path>log\</log-path>
      <data-path>data\</data-path>
      <template-path>templates\</template-path>
      <thumbnails-path>thumbnails\</thumbnails-path>
   </paths>
   <channels>
      <channel>
         <video-mode>1080p2500</video-mode>
         <consumers>
            <decklink/>
            <screen>
               <device>1</device>
               <aspect-ratio>default [default|4:3|16:9]</aspect-ratio>
               <stretch>none</stretch>
               <embedded-audio>false [true|false]</embedded-audio>
               <windowed>false [true|false]</windowed>
               <key-only>false [true|false]</key-only>
               <auto-deinterlace>true [true|false]</auto-deinterlace>
               <vsync>false [true|false]</vsync>
               <name>preview</name>
               <borderless>false [true|false]</borderless>
            </screen>
            <system-audio/>
         </consumers>
      </channel>
   </channels>
   <controllers>
      <tcp>
         <port>5250</port>
         <protocol>AMCP</protocol>
      </tcp>
   </controllers>
</configuration>
-----------------------------------------
[2018-12-12 16:05:55.718] [7924] [info]    Initialized html module.
[2018-12-12 16:05:55.719] [7924] [info]    Initializing OpenGL Device.
[2018-12-12 16:05:55.728] [2276] [info]    OpenGL 4.0.0 - Build 10.18.10.3496 Intel
[2018-12-12 16:05:55.728] [2276] [info]    Successfully initialized OpenGL Device.
[2018-12-12 16:05:55.733] [7924] [info]    Initialized ffmpeg module.
[2018-12-12 16:05:55.734] [7924] [info]    Initialized bluefish module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized decklink module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized oal module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized newtek module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized ogl module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized flash module.
[2018-12-12 16:05:55.761] [7924] [info]    Initialized image module.
[2018-12-12 16:05:56.496] [2276] [info]    [shader] Blend-modes are disabled.
[2018-12-12 16:05:56.496] [7924] [warning] [image_mixer] TextureBarrierNV not supported. Post processing will not be available
[2018-12-12 16:05:56.497] [7924] [info]    video_channel[1|1080p2500] Successfully Initialized.
[2018-12-12 16:05:56.733] [8536] [info]    DeckLink 4K Extreme [1-1|1080p2500] Using custom allocator.
[2018-12-12 16:05:56.737] [8536] [info]    DeckLink 4K Extreme [1-1|1080p2500] Disabled low-latency mode.
[2018-12-12 16:05:56.737] [8536] [info]    DeckLink 4K Extreme [1-1|1080p2500] Enabled external keyer.
[2018-12-12 16:05:56.755] [8536] [info]    DeckLink 4K Extreme [1-1|1080p2500] Reference signal: not detected.
[2018-12-12 16:05:56.811] [7924] [info]    DeckLink 4K Extreme [1-1|1080p2500] Successfully Initialized.
[2018-12-12 16:05:56.813] [7280] [info]    output[1] DeckLink 4K Extreme [1-1|1080p2500] Added.
[2018-12-12 16:05:56.816] [7924] [info]    
+---------------+
| filter_buffer |default--[1920x1080 1:1 bgra]--filter_buffersink:default
|   (buffer)    |
+---------------+

                                                    +-------------------+
filter_buffer:default--[1920x1080 1:1 bgra]--default| filter_buffersink |
                                                    |   (buffersink)    |
                                                    +-------------------+

[2018-12-12 16:05:56.818] [7924] [info]    preview [1|1080p2500] Successfully Initialized.
[2018-12-12 16:05:56.818] [7280] [info]    output[1] preview [1|1080p2500] Added.
[2018-12-12 16:05:56.860] [8504] [info]    preview [1|1080p2500] Successfully Initialized.
[2018-12-12 16:05:56.927] [7924] [info]    oal[1|1080p2500] Sucessfully Initialized.
[2018-12-12 16:05:56.928] [7280] [info]    output[1] oal[1|1080p2500] Added.
[2018-12-12 16:05:56.928] [7924] [info]    Initialized channels.
[2018-12-12 16:05:56.929] [7924] [warning] [image_mixer] TextureBarrierNV not supported. Post processing will not be available
[2018-12-12 16:05:56.931] [7924] [info]    Initialized thumbnail generator.
[2018-12-12 16:05:56.932] [7924] [info]    WinSock2 Initialized.
[2018-12-12 16:05:56.932] [7924] [info]    Listener successfully initialized
[2018-12-12 16:05:56.933] [7924] [info]    Initialized controllers.
[2018-12-12 16:05:56.933] [7924] [info]    Initialized osc.
[2018-12-12 16:05:56.933] [7924] [info]    Started initial media information retrieval.
[2018-12-12 16:05:56.992] [9128] [info]    flash-player[cg20.fth.pal|1024x576] Uninitialized.
[2018-12-12 16:05:56.995] [8092] [info]    flash[cg20.fth.pal|5000] Uninitialized.
[2018-12-12 16:05:57.003] [4860] [fatal]   #######################
 UNHANDLED EXCEPTION: 
Adress:7577C54F
Code:3765269347
Flag:1
Info:19CFF850
Continuing execution. 
#######################
[2018-12-12 16:10:40.452] [276] [info]    ############################################################################
[2018-12-12 16:10:40.462] [276] [info]    CasparCG Server is distributed by the Swedish Broadcasting Corporation (SVT)
[2018-12-12 16:10:40.462] [276] [info]    under the GNU General Public License GPLv3 or higher.
[2018-12-12 16:10:40.462] [276] [info]    Please see LICENSE.TXT for details.
[2018-12-12 16:10:40.462] [276] [info]    http://www.casparcg.com/
[2018-12-12 16:10:40.462] [276] [info]    ############################################################################
[2018-12-12 16:10:40.462] [276] [info]    Starting CasparCG Video and Graphics Playout Server 2.0.7.e9fc25a Stable
[2018-12-12 16:10:40.463] [276] [info]    on Windows 7 Professional 
[2018-12-12 16:10:40.463] [276] [info]    Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz Physical Threads: 4
[2018-12-12 16:10:40.463] [276] [info]    DQ77CP
[2018-12-12 16:10:40.471] [276] [info]    Decklink 10.9.5
[2018-12-12 16:10:40.478] [276] [info]     - DeckLink 4K Extreme [1]
[2018-12-12 16:10:40.479] [276] [info]    Bluefish Not found
[2018-12-12 16:10:40.480] [276] [info]    FreeImage 3.15.4
[2018-12-12 16:10:40.480] [276] [info]    FFMPEG-avcodec 55.52.102
[2018-12-12 16:10:40.494] [276] [info]    FFMPEG-avformat 55.33.100
[2018-12-12 16:10:40.494] [276] [info]    FFMPEG-avfilter 4.2.100
[2018-12-12 16:10:40.494] [276] [info]    FFMPEG-avutil 52.66.100
[2018-12-12 16:10:40.498] [276] [info]    FFMPEG-swscale 2.5.102
[2018-12-12 16:10:40.498] [276] [info]    Flash 30.0.0.113
[2018-12-12 16:10:40.500] [276] [info]    flash[cg20.fth.pal|0] Initialized.
[2018-12-12 16:10:40.500] [276] [info]    flash[cg20.fth.pal|0] Invoking info-command: <invoke name="GetInfo" returntype="xml"><arguments></arguments></invoke>
[2018-12-12 16:10:40.705] [7020] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2018-12-12 16:10:40.749] [7020] [info]    flash-player[cg20.fth.pal|1024x576] Initialized.
[2018-12-12 16:10:40.751] [7020] [debug]   flash-player[cg20.fth.pal|1024x576] [command]      <invoke name="OnCommand" returntype="xml"><arguments><string>Command recieved @GetInfo@?@</string></arguments></invoke>
[2018-12-12 16:10:40.827] [276]  [trace]   Template-Host 2.0.4.3803 RC
[2018-12-12 16:10:40.828] [276]  [info]    NewTek iVGA unavailable (Processing.AirSend.x86.dll)
[2018-12-12 16:10:40.828] [276]  [info]    casparcg.config:
-----------------------------------------
<?xml version="1.0" encoding="utf-8"?>
<configuration>
   <paths>
      <media-path>X:\_NEWSDAY_PLAYOUT</media-path>
      <log-path>log\</log-path>
      <data-path>data\</data-path>
      <template-path>templates\</template-path>
      <thumbnails-path>thumbnails\</thumbnails-path>
   </paths>
   <channels>
      <channel>
         <video-mode>1080p2500</video-mode>
         <consumers>
            <decklink/>
            <screen>
               <device>1</device>
               <aspect-ratio>default [default|4:3|16:9]</aspect-ratio>
               <stretch>none</stretch>
               <embedded-audio>false [true|false]</embedded-audio>
               <windowed>false [true|false]</windowed>
               <key-only>false [true|false]</key-only>
               <auto-deinterlace>true [true|false]</auto-deinterlace>
               <vsync>false [true|false]</vsync>
               <name>preview</name>
               <borderless>false [true|false]</borderless>
            </screen>
            <system-audio/>
         </consumers>
      </channel>
   </channels>
   <controllers>
      <tcp>
         <port>5250</port>
         <protocol>AMCP</protocol>
      </tcp>
   </controllers>
</configuration>
-----------------------------------------
[2018-12-12 16:10:40.828] [276]  [info]    Initialized html module.
[2018-12-12 16:10:40.828] [276]  [info]    Initializing OpenGL Device.
[2018-12-12 16:10:40.849] [3084] [info]    OpenGL 4.0.0 - Build 10.18.10.3496 Intel
[2018-12-12 16:10:40.850] [3084] [info]    Successfully initialized OpenGL Device.
[2018-12-12 16:10:40.967] [276]  [info]    Initialized ffmpeg module.
[2018-12-12 16:10:40.968] [276]  [info]    Initialized bluefish module.
[2018-12-12 16:10:40.993] [276]  [info]    Initialized decklink module.
[2018-12-12 16:10:40.993] [276]  [info]    Initialized oal module.
[2018-12-12 16:10:40.993] [276]  [info]    Initialized newtek module.
[2018-12-12 16:10:40.993] [276]  [info]    Initialized ogl module.
[2018-12-12 16:10:40.994] [276]  [info]    Initialized flash module.
[2018-12-12 16:10:40.994] [276]  [info]    Initialized image module.
[2018-12-12 16:10:41.837] [3084] [info]    [shader] Blend-modes are disabled.
[2018-12-12 16:10:41.837] [276]  [warning] [image_mixer] TextureBarrierNV not supported. Post processing will not be available
[2018-12-12 16:10:41.842] [276]  [info]    video_channel[1|1080p2500] Successfully Initialized.
[2018-12-12 16:10:41.926] [4044] [info]    DeckLink 4K Extreme [1-1|1080p2500] Using custom allocator.
[2018-12-12 16:10:41.930] [4044] [info]    DeckLink 4K Extreme [1-1|1080p2500] Disabled low-latency mode.
[2018-12-12 16:10:41.930] [4044] [info]    DeckLink 4K Extreme [1-1|1080p2500] Enabled external keyer.
[2018-12-12 16:10:41.982] [4044] [info]    DeckLink 4K Extreme [1-1|1080p2500] Reference signal: not detected.
[2018-12-12 16:10:42.030] [276]  [info]    DeckLink 4K Extreme [1-1|1080p2500] Successfully Initialized.
[2018-12-12 16:10:42.052] [3840] [info]    output[1] DeckLink 4K Extreme [1-1|1080p2500] Added.
[2018-12-12 16:10:42.055] [276]  [info]    
+---------------+
| filter_buffer |default--[1920x1080 1:1 bgra]--filter_buffersink:default
|   (buffer)    |
+---------------+

                                                    +-------------------+
filter_buffer:default--[1920x1080 1:1 bgra]--default| filter_buffersink |
                                                    |   (buffersink)    |
                                                    +-------------------+

[2018-12-12 16:10:42.056] [276]  [info]    preview [1|1080p2500] Successfully Initialized.
[2018-12-12 16:10:42.057] [3840] [info]    output[1] preview [1|1080p2500] Added.
[2018-12-12 16:10:42.105] [856]  [info]    preview [1|1080p2500] Successfully Initialized.
[2018-12-12 16:10:42.163] [7020] [info]    flash-player[cg20.fth.pal|1024x576] Uninitialized.
[2018-12-12 16:10:42.172] [1876] [info]    flash[cg20.fth.pal|5000] Uninitialized.
[2018-12-12 16:10:42.206] [276]  [info]    oal[1|1080p2500] Sucessfully Initialized.
[2018-12-12 16:10:42.207] [3840] [info]    output[1] oal[1|1080p2500] Added.
[2018-12-12 16:10:42.207] [276]  [info]    Initialized channels.
[2018-12-12 16:10:42.208] [276]  [warning] [image_mixer] TextureBarrierNV not supported. Post processing will not be available
[2018-12-12 16:10:42.216] [276]  [info]    Initialized thumbnail generator.
[2018-12-12 16:10:42.217] [276]  [info]    WinSock2 Initialized.
[2018-12-12 16:10:42.217] [276]  [info]    Listener successfully initialized
[2018-12-12 16:10:42.217] [276]  [info]    Initialized controllers.
[2018-12-12 16:10:42.217] [276]  [info]    Initialized osc.
[2018-12-12 16:10:42.217] [276]  [info]    Started initial media information retrieval.
[2018-12-12 16:10:42.325] [4772] [fatal]   #######################
 UNHANDLED EXCEPTION: 
Adress:756AC54F
Code:3765269347
Flag:1
Info:18BDF850
Continuing execution. 
#######################
5opr4ni commented 5 years ago

Hi! Sorry that you had to wait for this.

try to change the channelconfig in your config. To this:

<channel>
         <video-mode>1080p2500</video-mode>
         <consumers>
            <screen>
               <device>1</device>
               <aspect-ratio>default</aspect-ratio>
               <stretch>none</stretch>
               <embedded-audio>false</embedded-audio>
               <windowed>true</windowed>
               <key-only>false</key-only>
               <auto-deinterlace>true</auto-deinterlace>
               <vsync>true</vsync>
               <name>preview</name>
               <borderless>false</borderless>
            </screen>
            <system-audio/>
         </consumers>
      </channel>

You have to be explicit in the config, by removing the different options when pulling from the samplepart of the config.

mint-dewit commented 5 years ago

Hi @vinsbit, did the suggested fix work for you? If it did I would like to close this issue :)

vinsbit commented 5 years ago

Hi - we were having a network problem and it had lost connection with the media storage. I had to go through the config line by line but worked it out. Apologies, I meant to reply sooner. Thank you so much for your help!