Kodi (LibreElec) crash and restart when I try to play a video

[nonobio]

Netflix add-on version

v1.20.1+matrix.1

Operative systems used

LibreELEC

Kodi version used

Kodi 19 (Matrix)

Description of the bug

Hi, When I try to play a video from the Netflix-addon, my Kodi LibreElec restart without any error displayed Thanks :)

Steps to reproduce the behavior

1. Open Netflix-addon
2. Choose my profile
3. Open "my list"
4. Choose a show
5. Choose a season
6. Press ok on an episode
7. Kodi LibreElec crash and restart

Debug log - mandatory

Possible fix

No response

Additional context

I have another similar device (PC) with the same LibreElec, Kodi, and Netflix-addon version and it hasn't the issue

Screenshots

No response

[CastagnaIT]

there is some kind of problem with the widevine library these errors seem to say that is not able to load the library

2022-11-10 10:08:30.463 T:1175    DEBUG <general>: [script.module.inputstreamhelper] Found Widevine CDM at /storage/.kodi/cdm/libwidevinecdm.so
2022-11-10 10:08:30.551 T:1175    FATAL <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2022-11-10 10:08:30.552 T:1175    DEBUG <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd output:
                                                   Bus error (core dumped)
                                                   ldd: $exited with unknown exit code (135)

2022-11-10 10:08:30.552 T:1175    FATAL <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.

#11 0x00007f259a3ec326 in dlopen () from /usr/lib/libdl.so.2
#12 0x00007f255f83ffc1 in base::LoadNativeLibrary(std::string const&, base::NativeLibraryLoadError*) () from /storage/.kodi/addons/inputstream.adaptive/libssd_wv.so

its possible that script.module.inputstreamhelper addon has installed or updated with a wrong widevine version you have to ask for help and open a report to: https://github.com/emilsvennesson/script.module.inputstreamhelper

[nonobio]

Thanks @CastagnaIT , I created an issue there.

[nonobio]

Hi,

I checked versions on my other device where it works:

-Netflix addon settings -Expert tab -InputStream Helper addon settings -Expert tab -InputStream Helper information

InputStream Helper: 0.5.10+matrix.1 InputStream Adaptive: 19.0.7.1 Widevine CDM: 4.10.2449.0 Installé dans /Storage/.kodi/cdm

All versions are the same on the device where I have the issue...

So, in the same place, I tried to uninstall Widevine CDM library, then reinstall it. Reinstallation failed several times but finally, it worked (I had to accept agreements...)

Then the video play worked!

I only watched one video, but I hope it will work for others videos :).

[CastagnaIT]

good i close it