VanCardui
commented
2 weeks ago Current situation
- Currently, information is shared by word of mouth, meeting documentation, or social channels (slides, Google Docs, Discord updates).
- Currently, a lot of basic guidelines and communication lines are missing.
How we want the current situation to change:
- Intersect members would have a single source of information they can use to understand when, how, and who are running Town Halls and After-Town-Halls, when the events take place, what will happen there, and how they can take part.
- Intersect members would know where to find this source of information - it would be easy to find, and shared widely and often.
- Intersect members would have clear communication lines they can use to get information, and to comment on, add to, or change the information
Who are the stakeholders?
-
Any previous attempts to address this problem?
Questions and possible approaches:
- How will we address the need for a "source of information?"
- Will clear communication guidelines and fixed onboarding channels help people get orientated quickly?
- And if so, will "getting orientated quickly" help participate in Intersect, or are there other things we might need to consider? (the "feel" or meetings such as Town Hall? How we do outreach and invite people? How we welcome people?)
- Do we need to do anything else - for example, 1-2-1 approaches or targeted approaches to groups and individuals?
Ideas:
- Create communication guidelines? What would these look like?
- Create fixed onboarding channels? What and where would these be?
- Have a space in the Intersect Knowledge Base front page that leads into details of Town Hall and ATH, under which people can see how to connect and contribute as facilitator
Measure:
We could measure the effectiveness of this by measuring
- attendance at TH
- the number of ATH breakout rooms we have every month.
Source:
Town Hall #1, Thurs 6th June 2024
Problem:
There is little communication or handoff to continue building on existing Town Hall knowledge. There is also no info about Town Halls in The Intersect Knowledge Base https://docs.intersectmbo.org Due to communication gaps, it will also be unclear to the community who can facilitate Town Halls.