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CatxFish / obs-virtual-cam

obs-studio plugin to simulate a directshow webcam
https://obsproject.com/forum/resources/obs-virtualcam.539/
GNU General Public License v2.0
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swscale-5.dll error on teams #88

Open choldi opened 4 years ago

choldi commented 4 years ago

When I try to use obs-camera in Microsoft Teams, Teams crashes

Steps to reproduce error:

I get this error in event viewer (in spanish):

Nombre de la aplicación con errores: Teams.exe, versión: 1.3.0.4461, marca de tiempo: 0x5e1faf43 Nombre del módulo con errores: swscale-5.dll, versión: 5.3.100.0, marca de tiempo: 0x00000000 Código de excepción: 0xc0000005 Desplazamiento de errores: 0x0000000000050b87 Identificador del proceso con errores: 0x3060 Hora de inicio de la aplicación con errores: 0x01d60ab341437be3 Ruta de acceso de la aplicación con errores: C:\Users\jordi\AppData\Local\Microsoft\Teams\current\Teams.exe Ruta de acceso del módulo con errores: C:\Program Files (x86)\obs-studio\bin\64bit\swscale-5.dll Identificador del informe: 7d84af52-eabd-44a3-854f-1f3dbc05dea9

Details:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-04-04T19:00:30.8638021Z" /> <EventRecordID>3302</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>PCJordi</Computer> <Security /> </System> - <EventData> <Data>Teams.exe</Data> <Data>1.3.0.4461</Data> <Data>5e1faf43</Data> <Data>swscale-5.dll</Data> <Data>5.3.100.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>0000000000050b87</Data> <Data>3060</Data> <Data>01d60ab341437be3</Data> <Data>C:\Users\jordi\AppData\Local\Microsoft\Teams\current\Teams.exe</Data> <Data>C:\Program Files (x86)\obs-studio\bin\64bit\swscale-5.dll</Data> <Data>7d84af52-eabd-44a3-854f-1f3dbc05dea9</Data> <Data /> <Data /> </EventData> </Event>

Also when I select OBS-Camera in chrome (in lifesize, for example) keeps disconnecting and reconnecting, I think it happends the same, crash the same module,

Windows version: Windows 10 Enterprise Inside Preview Build 19587.rs_prerelease.200313-1639 OBS Studio version: 25.0.1 (32-bit) OBS-Camera version: 2.0.4

EMREOYUN commented 4 years ago

Maybe Fix at #78 can fix your issue. Because Zoom App is have same thing.

choldi commented 4 years ago

Maybe Fix at #78 can fix your issue. Because Zoom App is have same thing.

I think it is different. Chrome doesn't work with obs-virtualcam and I can't find any check dll in Teams. Perhap is related with the windows version.

EMREOYUN commented 4 years ago

Weird, my Chrome Browser works well with obs-virtualcam.