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Centuran / OTRS-Community-Edition

((OTRS)) Community Edition is a freely available, open source, web-based ticketing system used for Help Desk, Customer Service, and IT Service Management purposes.
https://otrscommunityedition.com/
GNU General Public License v3.0
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Missing parameter TemplateFilename error when Adding OAuth2 token configuration #19

Closed padrogass closed 1 year ago

padrogass commented 1 year ago

Hi!

when tryng to add Oauth2 settings, it shows an error and it is impossible to add the settings. Tried on versions 6.0.38 and 6.0.40

Go to Admin - Oauth2 - Add OAuth2 token configuration

Error: Missing parameter TemplateFilename. Backend ERROR: OTRS-CGI-17 Perl: 5.30.0 OS: linux Time: Mon May 8 12:24:20 2023

Message: Missing parameter TemplateFilename.

RemoteAddress: 192.9.200.50 RequestURI: /otrs/index.pl?Action=AdminOAuth2TokenConfig;Subaction=AddConfig

Traceback (2397): Module: Kernel::Output::HTML::Layout::Error Line: 1043 Module: Kernel::Output::HTML::Layout::ErrorScreen Line: 1024 Module: Kernel::Modules::AdminOAuth2TokenConfig::_AddConfig Line: 93 Module: Kernel::Modules::AdminOAuth2TokenConfig::Run Line: 45 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1172 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 39 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32

thank you

padrogass commented 1 year ago

solved!