((OTRS)) Community Edition is a freely available, open source, web-based ticketing system used for Help Desk, Customer Service, and IT Service Management purposes.
In scripts/DBUpdateTo6/FrameworkVersionCheck.pm line 77, the check is for "OTRS", but the RELEASE file now contains PRODUCT = ((OTRS)) Community Edition.
In
scripts/DBUpdateTo6/FrameworkVersionCheck.pm
line 77, the check is for "OTRS", but the RELEASE file now containsPRODUCT = ((OTRS)) Community Edition
.