6.0.32 - Hidden navigation bar

Centuran / OTRS-Community-Edition

((OTRS)) Community Edition is a freely available, open source, web-based ticketing system used for Help Desk, Customer Service, and IT Service Management purposes.

https://otrscommunityedition.com/

GNU General Public License v3.0

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6.0.32 - Hidden navigation bar #5

Closed dyxen closed 3 years ago

dyxen commented 3 years ago

When I logged into v6.0.32 (upgraded from v6.0.29) there is no navigation bar (Dashboard, Customers, Calendar, Ticket, Reports..). If I go to HTML Inspect mode there is style with visibility: hidden and if I delete hidden parameter then Navigation bar works.

<ul id="Navigation" class="Draggable ARIARoleNavigation" style="visibility: hidden;" role="navigation">

System: Debian 10 OTRS Version 6.0.32 Apache: Apache/2.4.38 Postgre SQL: (PostgreSQL) 9.6.22

kgluszak commented 3 years ago

Hello, did you manage to fix it? If not did you run command: Maint::Config::Rebuild after the upgrade? Also if it doesn't help try Maint::Cache::Delete and Maint::Loader::CacheCleanup. If those doesn't help let us know if you have any extensions installed regarding Navigation that might be causing a conflict.

dyxen commented 3 years ago

Hi again,

Yes that fixed the issue. Thank you very much. I ran the Maint::Config::Rebuild, Maint::Cache::Delete and Maint::Loader::CacheCleanup. This 3 commands fixed the problem.