Guest Service Orders Error Survey Google Doc v1.0

[juanmriosv]

Requestor: @c21hornak , Katy Canales

History: Currently, customer service has an existing survey, in physical paper form, that it is filled by agents.

Issue: There is not easy way to communicate the results of this survey to Web Production.

Solution to implement:

Phase 1: Create an online form (similar to the password request form) that customer service will fill out. Once this is fill out, all the info will get populated into a spread sheet that web production can manipulate as we wish.

Phase 2: TBD: how do we manipulate the spreadsheet

[juanmriosv]

Form: https://docs.google.com/forms/d/e/1FAIpQLSfEKH9VUIZU_HRbFU3jRpLcro3Lu9ao1hOa4A8HEOdEAyM0nA/viewform

[c21hornak]

Let's call whatever we deliver today v1.0 (internally, so we can keep track of every time we do work to modify the survey)

[juanmriosv]

@c21hornak sounds good.