Build and document an updated process around Daily Site QA of customer-facing content and functionality. Target Time Investment for this kind of testing should be 30 minutes per day.
The primary goal of this process is to find, before the end of the business day, any content/functionality issues that may exist and to work with whomever necessary to get those issues resolved, preferably before they are noticed internally, and to minimize the number of customers who are exposed to/impacted by the issue.
Build and document an updated process around Daily Site QA of customer-facing content and functionality. Target Time Investment for this kind of testing should be 30 minutes per day.
The primary goal of this process is to find, before the end of the business day, any content/functionality issues that may exist and to work with whomever necessary to get those issues resolved, preferably before they are noticed internally, and to minimize the number of customers who are exposed to/impacted by the issue.