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ChangemakerStudios / Papercut-SMTP

Papercut SMTP -- The Simple Desktop Email Server
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Install problem #229

Closed hmoviat closed 1 year ago

hmoviat commented 1 year ago

Hi,

I tried installing this on a Windows 2012 server and got an error installing, see log file below.

Any suggestions?

Regards, Hans

[20DC:264C][2022-09-22T11:40:49]i001: Burn v3.11.2.4516, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Windows\Temp{016E1674-036F-4AA2-BE44-EAFA91E56A69}.cr\Papercut.Smtp.Setup.exe [20DC:264C][2022-09-22T11:40:49]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles6432Folder]Changemaker Studios\Papercut SMTP' [20DC:264C][2022-09-22T11:40:49]i000: Initializing string variable 'CommonDataFolder' to value '[CommonAppDataFolder]Changemaker Studios\Papercut SMTP' [20DC:264C][2022-09-22T11:40:49]i009: Command Line: '-burn.clean.room=D:\Install\Papercut\v6.2.0\Papercut.Smtp.Setup.exe -burn.filehandle.attached=308 -burn.filehandle.self=328' [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Install\Papercut\v6.2.0\Papercut.Smtp.Setup.exe' [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Install\Papercut\v6.2.0\' [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ils-hamo\AppData\Local\Temp\Papercut_SMTP_20220922114049.log' [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'WixBundleName' to value 'Papercut SMTP' [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'WixBundleManufacturer' to value 'Changemaker Studios' [20DC:1ED4][2022-09-22T11:40:49]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [20DC:1ED4][2022-09-22T11:40:49]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.723.0' [20DC:264C][2022-09-22T11:40:49]i100: Detect begin, 3 packages [20DC:264C][2022-09-22T11:40:49]i000: Setting string variable 'NETFRAMEWORK45' to value '528049' [20DC:264C][2022-09-22T11:40:49]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\EdgeUpdate\Clients{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}' [20DC:264C][2022-09-22T11:40:49]i000: Setting numeric variable 'WVRTInstalledCheckTwo' to value 0 [20DC:264C][2022-09-22T11:40:49]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\EdgeUpdate\Clients{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}' [20DC:264C][2022-09-22T11:40:49]i000: Setting numeric variable 'WVRTInstalledCheckOne' to value 0 [20DC:264C][2022-09-22T11:40:49]i052: Condition 'NETFRAMEWORK45 >= 528040' evaluates to true. [20DC:264C][2022-09-22T11:40:49]i101: Detected package: NetFx48Web, state: Present, cached: None [20DC:264C][2022-09-22T11:40:49]i101: Detected package: DownloadAndInvokeBootstrapper, state: Absent, cached: None [20DC:264C][2022-09-22T11:40:49]i101: Detected package: PapercutMsi, state: Absent, cached: None [20DC:264C][2022-09-22T11:40:49]i199: Detect complete, result: 0x0 [20DC:1ED4][2022-09-22T11:40:51]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0 [20DC:264C][2022-09-22T11:40:51]i200: Plan begin, 3 packages, action: Install [20DC:264C][2022-09-22T11:40:51]w321: Skipping dependency registration on package with no dependency providers: NetFx48Web [20DC:264C][2022-09-22T11:40:51]i052: Condition 'NOT (REMOVE OR WVRTInstalledCheckOne OR WVRTInstalledCheckTwo)' evaluates to true. [20DC:264C][2022-09-22T11:40:51]w321: Skipping dependency registration on package with no dependency providers: DownloadAndInvokeBootstrapper [20DC:264C][2022-09-22T11:40:51]i000: Setting string variable 'WixBundleLog_DownloadAndInvokeBootstrapper' to value 'C:\Users\ils-hamo\AppData\Local\Temp\Papercut_SMTP_20220922114049_000_DownloadAndInvokeBootstrapper.log' [20DC:264C][2022-09-22T11:40:51]i000: Setting string variable 'WixBundleRollbackLog_DownloadAndInvokeBootstrapper' to value 'C:\Users\ils-hamo\AppData\Local\Temp\Papercut_SMTP_20220922114049_000_DownloadAndInvokeBootstrapper_rollback.log' [20DC:264C][2022-09-22T11:40:51]i000: Setting string variable 'WixBundleRollbackLog_PapercutMsi' to value 'C:\Users\ils-hamo\AppData\Local\Temp\Papercut_SMTP_20220922114049_001_PapercutMsi_rollback.log' [20DC:264C][2022-09-22T11:40:51]i000: Setting string variable 'WixBundleLog_PapercutMsi' to value 'C:\Users\ils-hamo\AppData\Local\Temp\Papercut_SMTP_20220922114049_001_PapercutMsi.log' [20DC:264C][2022-09-22T11:40:51]i201: Planned package: NetFx48Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [20DC:264C][2022-09-22T11:40:51]i201: Planned package: DownloadAndInvokeBootstrapper, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: Yes, dependency: None [20DC:264C][2022-09-22T11:40:51]i201: Planned package: PapercutMsi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [20DC:264C][2022-09-22T11:40:51]i299: Plan complete, result: 0x0 [20DC:264C][2022-09-22T11:40:51]i300: Apply begin [20DC:264C][2022-09-22T11:40:51]i010: Launching elevated engine process. [20DC:264C][2022-09-22T11:40:51]i011: Launched elevated engine process. [20DC:264C][2022-09-22T11:40:52]i012: Connected to elevated engine. [12F0:2750][2022-09-22T11:40:52]i358: Pausing automatic updates. [12F0:2750][2022-09-22T11:40:52]i359: Paused automatic updates. [12F0:2750][2022-09-22T11:40:52]i360: Creating a system restore point. [12F0:2750][2022-09-22T11:40:52]i362: System restore disabled, system restore point not created. [12F0:2750][2022-09-22T11:40:52]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{333217d4-ef7e-4b28-b135-5d5181f0c9d2}, options: 0x7, disable resume: No [12F0:2750][2022-09-22T11:40:54]i000: Caching bundle from: 'C:\Windows\Temp{747ABBC4-ABB6-416B-90DA-91093650EDC1}.be\Papercut.Smtp.Setup.exe' to: 'C:\ProgramData\Package Cache{333217d4-ef7e-4b28-b135-5d5181f0c9d2}\Papercut.Smtp.Setup.exe' [12F0:2750][2022-09-22T11:40:54]i320: Registering bundle dependency provider: {333217d4-ef7e-4b28-b135-5d5181f0c9d2}, version: 1.0.723.0 [12F0:2750][2022-09-22T11:40:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{333217d4-ef7e-4b28-b135-5d5181f0c9d2}, resume: Active, restart initiated: No, disable resume: No [20DC:25B4][2022-09-22T11:40:54]w343: Prompt for source of package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, path: D:\Install\Papercut\v6.2.0\Install WebView2 Runtime [20DC:25B4][2022-09-22T11:40:54]i338: Acquiring package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, download from: https://go.microsoft.com/fwlink/p/?LinkId=2124703 [12F0:1D80][2022-09-22T11:40:55]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [12F0:1D80][2022-09-22T11:40:55]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [12F0:1D80][2022-09-22T11:40:55]e000: Error 0x80070490: Failed to verify signature of payload: DownloadAndInvokeBootstrapper [12F0:1D80][2022-09-22T11:40:55]e310: Failed to verify payload: DownloadAndInvokeBootstrapper at path: C:\ProgramData\Package Cache.unverified\DownloadAndInvokeBootstrapper, error: 0x80070490. Deleting file. [12F0:1D80][2022-09-22T11:40:55]e000: Error 0x80070490: Failed to cache payload: DownloadAndInvokeBootstrapper [20DC:25B4][2022-09-22T11:40:55]e314: Failed to cache payload: DownloadAndInvokeBootstrapper from working path: C:\Windows\Temp{747ABBC4-ABB6-416B-90DA-91093650EDC1}\DownloadAndInvokeBootstrapper, error: 0x80070490. [20DC:25B4][2022-09-22T11:40:55]e349: Application requested retry of payload: DownloadAndInvokeBootstrapper, encountered error: 0x80070490. Retrying... [20DC:25B4][2022-09-22T11:40:55]w343: Prompt for source of package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, path: D:\Install\Papercut\v6.2.0\Install WebView2 Runtime [20DC:25B4][2022-09-22T11:40:58]i338: Acquiring package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, download from: https://go.microsoft.com/fwlink/p/?LinkId=2124703 [12F0:1D80][2022-09-22T11:40:58]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [12F0:1D80][2022-09-22T11:40:58]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [12F0:1D80][2022-09-22T11:40:58]e000: Error 0x80070490: Failed to verify signature of payload: DownloadAndInvokeBootstrapper [12F0:1D80][2022-09-22T11:40:58]e310: Failed to verify payload: DownloadAndInvokeBootstrapper at path: C:\ProgramData\Package Cache.unverified\DownloadAndInvokeBootstrapper, error: 0x80070490. Deleting file. [12F0:1D80][2022-09-22T11:40:58]e000: Error 0x80070490: Failed to cache payload: DownloadAndInvokeBootstrapper [20DC:25B4][2022-09-22T11:40:58]e314: Failed to cache payload: DownloadAndInvokeBootstrapper from working path: C:\Windows\Temp{747ABBC4-ABB6-416B-90DA-91093650EDC1}\DownloadAndInvokeBootstrapper, error: 0x80070490. [20DC:25B4][2022-09-22T11:40:58]e349: Application requested retry of payload: DownloadAndInvokeBootstrapper, encountered error: 0x80070490. Retrying... [20DC:25B4][2022-09-22T11:40:58]w343: Prompt for source of package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, path: D:\Install\Papercut\v6.2.0\Install WebView2 Runtime [20DC:25B4][2022-09-22T11:41:01]i338: Acquiring package: DownloadAndInvokeBootstrapper, payload: DownloadAndInvokeBootstrapper, download from: https://go.microsoft.com/fwlink/p/?LinkId=2124703 [12F0:1D80][2022-09-22T11:41:01]e000: Error 0x80070490: Failed to find expected public key in certificate chain. [12F0:1D80][2022-09-22T11:41:01]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain. [12F0:1D80][2022-09-22T11:41:01]e000: Error 0x80070490: Failed to verify signature of payload: DownloadAndInvokeBootstrapper [12F0:1D80][2022-09-22T11:41:01]e310: Failed to verify payload: DownloadAndInvokeBootstrapper at path: C:\ProgramData\Package Cache.unverified\DownloadAndInvokeBootstrapper, error: 0x80070490. Deleting file. [12F0:1D80][2022-09-22T11:41:01]e000: Error 0x80070490: Failed to cache payload: DownloadAndInvokeBootstrapper [20DC:25B4][2022-09-22T11:41:01]e314: Failed to cache payload: DownloadAndInvokeBootstrapper from working path: C:\Windows\Temp{747ABBC4-ABB6-416B-90DA-91093650EDC1}\DownloadAndInvokeBootstrapper, error: 0x80070490. [20DC:264C][2022-09-22T11:41:01]e000: Error 0x80070490: Failed while caching, aborting execution. [12F0:2750][2022-09-22T11:41:01]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{333217d4-ef7e-4b28-b135-5d5181f0c9d2}, resume: None, restart: None, disable resume: No [12F0:2750][2022-09-22T11:41:01]i330: Removed bundle dependency provider: {333217d4-ef7e-4b28-b135-5d5181f0c9d2} [12F0:2750][2022-09-22T11:41:01]i352: Removing cached bundle: {333217d4-ef7e-4b28-b135-5d5181f0c9d2}, from path: C:\ProgramData\Package Cache{333217d4-ef7e-4b28-b135-5d5181f0c9d2}\ [12F0:2750][2022-09-22T11:41:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{333217d4-ef7e-4b28-b135-5d5181f0c9d2}, resume: None, restart initiated: No, disable resume: No [20DC:264C][2022-09-22T11:41:01]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

ColinClegg commented 1 year ago

I downloaded and installed WebView2 runtime using the link in the log and successfully installed.

https://go.microsoft.com/fwlink/p/?LinkId=2124703

hmoviat commented 1 year ago

Thx very much, this helped. Had some issues with the firewall but it's running!