This has been discussed repeatedly, so I thought it would make sense to create an issue.
Some recent phone number spam has embedded formatting codes in the phone numbers, which prevents the phone number normalization from recognizing an already-listed phone number (watched or blacklisted).
There is an ad-hoc watch for this particular pattern which helps catch those posts anyway, but arguably it would be better in many ways if the actual phone numbers were properly recognized.
makyen
commented
4 weeks ago
This has been discussed repeatedly, so I thought it would make sense to create an issue.
Some recent phone number spam has embedded formatting codes in the phone numbers, which prevents the phone number normalization from recognizing an already-listed phone number (watched or blacklisted).
There is an ad-hoc watch for this particular pattern which helps catch those posts anyway, but arguably it would be better in many ways if the actual phone numbers were properly recognized.
Recent example: https://m.erwaysoftware.com/posts/uid/salesforce/427484
Recent chat: https://chat.stackexchange.com/transcript/message/66534701#66534701