AlphaEss Integration cant be configured on Synology DS923+ anymore but on DS216+

[wace70]

Hi Charles,

I opened some days before an issue. I tested many things and I can say, that the fails everytime and only if I try it on my DS923+ (Ryzen CPU) If I configure it on my old DS216+ (Intel CPU) it works like a charm.

If I copy the whole HA folder from the DS216+ to the DS923+ and start the HA, the AlphaEss integration gives me the same error message as I would install it.

Error: Unknown error occurred

Can you telll me if the CPU has any releavation?

[CharlesGillanders]

CPU should not matter.

Please see this comment https://github.com/CharlesGillanders/homeassistant-alphaESS/issues/85#issuecomment-1838856493 for instruction on how to enable additional debug information.

Please send me any alphaESS debug data you can.

[johnbur1]

To confirm, I have it running on DS923+ fine

On Fri, 8 Dec 2023, 09:49 CharlesGillanders, @.***> wrote:

CPU should not matter.

Please see this comment #85 (comment) https://github.com/CharlesGillanders/homeassistant-alphaESS/issues/85#issuecomment-1838856493 for instruction on how to enable additional debug information.

Please send me any alphaESS debug data you can.

— Reply to this email directly, view it on GitHub https://github.com/CharlesGillanders/homeassistant-alphaESS/issues/93#issuecomment-1846874903, or unsubscribe https://github.com/notifications/unsubscribe-auth/A4BEU3QWV5XLTI5VM3BF4SLYILPBTAVCNFSM6AAAAABAMLTYUWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNBWHA3TIOJQGM . You are receiving this because you are subscribed to this thread.Message ID: @.*** com>

[wace70]

HI Charles, I ran through your debug procedure. I cant find at step 5. the file " pycache " Is that a relevant file?

[wace70]

Here my log files (keep in mind that this pycache file is not in my installation!)

[Fri, 08 Dec 2023 12:26:42] DEBUG [selector_events.py.init:54] Using selector: EpollSelector [Fri, 08 Dec 2023 12:26:42] DEBUG [apitest.py.main:24] instantiating Alpha ESS Client [Fri, 08 Dec 2023 12:26:42] DEBUG [alphaess.py.getESSList:43] Trying to call https://openapi.alphaess.com/api/getEssList [Fri, 08 Dec 2023 12:26:43] ERROR [alphaess.py.__get_data:249] Unexpected json_response : {'code': 6006, 'msg': 'Timestamp error'} when calling https://openapi.alphaess.com/api/getEssList [Fri, 08 Dec 2023 12:26:43] ERROR [apitest.py.main:116] 'NoneType' object is not iterable (venv) homeassistant-home-assistant1:/config/custom_components/alphaess/templib/alphaess-openAPI#

[CharlesGillanders]

@wace70 My apologies for the confusion - I don't need you to do anything other than increasing the logging in home assistant. The relevant request was the one in the specific comment that I directed you to. Just make sure that your homeassistant logs are cofigured to increase the verbosity for alphaESS - something like the following:

logger:
  default: info
  logs:
    custom_components.alphaess: debug
    alphaess.alphaess: debug

Once that is done, just restart HomeAssistant and try to configure the AlphaESS integration. Send me the results of any AlphaESS log files from within HomeAssistant.

[wace70]

OK. I got here some Errros:

Logger: aiohttp.server Source: /usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py:403 First occurred: 14:29:10 (1 occurrences) Last logged: 14:29:10

Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 433, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 504, in _handle resp = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py", line 117, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 85, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 100, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 80, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 31, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 148, in handle result = await handler(request, request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 63, in with_admin return await func(self, request, *args, *kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 177, in post return await super().post(request, flow_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 72, in wrapper result = await method(view, request, data, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 110, in post result = await self._flow_mgr.async_configure(flow_id, data) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 293, in async_configure result = await self._async_handle_step( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 389, in _async_handle_step result: FlowResult = await getattr(flow, method)(user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/alphaess/config_flow.py", line 57, in async_step_user await validate_input(self.hass, user_input) File "/config/custom_components/alphaess/config_flow.py", line 28, in validate_input await client.authenticate() File "/usr/local/lib/python3.11/site-packages/alphaess/alphaess.py", line 323, in authenticate for unit in units: TypeError: 'NoneType' object is not iterable

================================== next error

Dieser Fehler wurde von einer benutzerdefinierten Integration verursacht

Logger: alphaess.alphaess Source: custom_components/alphaess/config_flow.py:28 Integration: Alpha ESS (documentation, issues) First occurred: 14:29:10 (2 occurrences) Last logged: 14:29:10

Unexpected json_response : {'code': 6006, 'msg': 'Timestamp error'} when calling https://openapi.alphaess.com/api/getEssList 'NoneType' object is not iterable

================================

and here the whole protocol:

2023-12-08 13:29:09.594 DEBUG (MainThread) [alphaess.alphaess] Trying to call https://openapi.alphaess.com/api/getEssList 2023-12-08 13:29:10.273 ERROR (MainThread) [alphaess.alphaess] Unexpected json_response : {'code': 6006, 'msg': 'Timestamp error'} when calling https://openapi.alphaess.com/api/getEssList 2023-12-08 13:29:10.273 ERROR (MainThread) [alphaess.alphaess] 'NoneType' object is not iterable 2023-12-08 13:29:10.274 ERROR (MainThread) [aiohttp.server] Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.11/site-packages/aiohttp/web_protocol.py", line 433, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/web_app.py", line 504, in _handle resp = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/aiohttp/web_middlewares.py", line 117, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 85, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 100, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 28, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 80, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 31, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/view.py", line 148, in handle result = await handler(request, request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 63, in with_admin return await func(self, request, *args, *kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 177, in post return await super().post(request, flow_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 72, in wrapper result = await method(view, request, data, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 110, in post result = await self._flow_mgr.async_configure(flow_id, data) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 293, in async_configure result = await self._async_handle_step( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 389, in _async_handle_step result: FlowResult = await getattr(flow, method)(user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/alphaess/config_flow.py", line 57, in async_step_user await validate_input(self.hass, user_input) File "/config/custom_components/alphaess/config_flow.py", line 28, in validate_input await client.authenticate() File "/usr/local/lib/python3.11/site-packages/alphaess/alphaess.py", line 323, in authenticate for unit in units: TypeError: 'NoneType' object is not iterable

Hope this is useful

[CharlesGillanders]

There's a timestamp error coming back from alphaESS. I suspect that the time on your home assistant VM might not be synchronized to a reliable source, are you using NTP on your new NAS?

[wace70]

You are so right! The time of my NAS was 5 minutes behind and the NTP was disabled. Enabling and syncing has fixed the issue. I was able to configure the AlphaEss integration now.

Thank you so much for your engagement!!!!