Open Peter-Tomes opened 5 months ago
@Peter-Tomes, we have a few questions for you. Please see below
Many thanks
Pete On Tue, 19 Mar 2024, 15:40 David Gooch, @.***> wrote:
@Peter-Tomes https://github.com/Peter-Tomes, we have a few questions for you. Please see below
- What console are you using?
- What signal are you sending ArtNet, SACN, or DMX?
- What is the firmware of the units having the problem?
- What power are they on 120V, 208V etc..?
- Can you attach a video of the problem?
- Can you attach a show file from the console?
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@Peter-Tomes
Is the console sending ArtNet or SACN to the Luminex nodes?
The console is sending sacn through luminex switches to luminex nodes then DMX from there to the fixtures.
Pete
On Tue, 19 Mar 2024, 19:35 David Gooch, @.***> wrote:
@Peter-Tomes https://github.com/Peter-Tomes
Is the console sending ArtNet or SACN to the Luminex nodes?
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@Peter-Tomes, Can you email me your contact info so I can get someone to help you?
My email is dgooch@chauvetlighting.com
We have 23 of these fixtures on tour. 4 of them, for seemingly no reason, will stop outputting mid show. The tilt function continues to operate correctly so they are not loosing DMX. This happens to different fixtures at different times in the show so is not part of the programming. A reset will make the fixture work correctly again, sometimes for the rest of the gig, sometimes only 30 seconds. We have exhausted all avenues of fault finding and can find no other references to this issue online.