Chauvet-Pro / WellCom_Flarecon

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[Bug]: Flarecon App not connecting to FlareCON Air 2 #6

Closed iMDJace closed 1 year ago

iMDJace commented 2 years ago

Contact Details

aldwin@imobiledjs.com

Well Com or Flarecon

Flarecon

What happened?

The Flarecon app is having a hard time connecting to the FlareCON Air 2 device. The FlareCON Air 2 has been Factory Reset, and on the iPhone, CHAUVETDJ is selected as the WiFi. The WiFi icon appears at the top next to the battery indicator showing it's connected. But when opening the FlareCon App, in the Settings, the Input Mode still appears as N/A. There's no other indication that it's connected or not.

What Phone/Tablet are you seeing the problem on?

Apple

Phone/Tablet Model

iPhone 12 Pro

Phone/Tablet software version

iOS Version 16.0.2
dgooch5200 commented 2 years ago

@iMDJace Thank you for reporting this. We will look into this problem and let you know when we have a fix.

dgooch5200 commented 1 year ago

should be fixed on latest build