sent the chia token from gate.io

Chia-Network / chia-blockchain

Chia blockchain python implementation (full node, farmer, harvester, timelord, and wallet)

Apache License 2.0

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sent the chia token from gate.io #18529

Open SnegaSnega opened 2 weeks ago

SnegaSnega commented 2 weeks ago

What happened?

I sent the chia token 2.74 pcs from gate.io to my chia wallet on adress - xch19a7qn97ds3kakzxacaexfhrzy039hadazyxhkwffrkvup28reqfslq4v0g , but the money didn_t arrive. I don"t see it in my wallet.

Version

ChiaSetup-1.7.1.

What platform are you using?

Windows

What ui mode are you using?

GUI

Relevant log output

0xbc53fd63125d61a7e7e96d563e533cb4682ac49bfad067bb7e1cde64fb62f247

BrandtH22 commented 2 weeks ago

Hey @SnegaSnega , as a heads up we can generally provide more timely, thorough support in our discord server (https://discord.gg/chia).

What I recommend trying is a resync of the wallet:

If using the gui go to settings -> advanced -> resync . This will close the client and upon reopening it will resync.
If using the cli then I would stop chia, rename the wallet db folder in ~.chia\mainnet\wallet\db then restart chia.

If the funds are still not visible can you let us know:

if the wallet icon in the top right is orange or green?
if orange can you click on the wallet icon and let us know if you see any connected peers?
can you provide your log file from ~.chia\mainnet\log\debug.log?

SnegaSnega commented 2 weeks ago

I made the first option and now the tokens are not displayed at all Screenshot_1

SnegaSnega commented 2 weeks ago

There should be three transactions displayed at the bottom 14.66+8.47+2.74 But only two transactions are displayed And for some reason the total is zero

SnegaSnega commented 2 weeks ago

Screenshot_2

SnegaSnega commented 2 weeks ago

will you help me?

wjblanke commented 2 weeks ago

After the hard fork 1.7.1 is not likely to work at all. You should update Chia to the latest version, 2.4.3. I did look at the address you listed, and the funds are certainly there. I think the issue is that your old version is simply not able to sync the wallet. We just don't test these old versions.

https://xchscan.com/address/xch19a7qn97ds3kakzxacaexfhrzy039hadazyxhkwffrkvup28reqfslq4v0g

Please try with the latest version, and follow Brandt's instructions to resync your wallet.

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