Open hotavocado opened 2 years ago
@hotavocado are you able to open dev console (F12) when you are exporting data and check if it is the same issue I was able to catch before? It seems to be fixed for staging but not yet tested, here: https://app.zenhub.com/workspaces/mindlogger-5e11094d0c26311588da9626/issues/childmindinstitute/mindlogger-backend/1300
And also, if it's possible to check whether you can open the Data tab on mobile app for the same user(or admin) who has broken export because it can be related to the recently reported issue: https://mindlogger.atlassian.net/browse/MIN-24
Thank you!
@natalia-muzyka looks like the same error message
Issue:
However, if 1 user is, the file is available for download. See video: loom video
URGENT: This affects all ongoing research studies (HBN, HBN RnB, etc), research assistants are exporting the data several times a week to check on participant progress and provide updates.