App force closing when in background

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From our listener services team: 

After hours and sometimes days without using the NPR News app, I will be 
performing some other task on my phone and a prompt will come up that the NPR 
News app is not responding and needs to be force closed. The prompt comes up 
twice back to back and then the issue is resolved until I either use the app 
again or restart my phone.

This issue sounds like something we should be able to isolate using 
crittercism. Can we look for any FCs occurring in large numbers while the app 
is in the background?

Original issue reported on code.google.com by jpenn...@gmail.com on 24 Feb 2012 at 6:33

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Based on crittercism, I resolved a few issues that could be the culprit here, 
though the vagueness of the report makes it very hard to pin down the issue.  
If we could get logs from users when this happens, it'd be much more likely 
that I could address the issue.

Original comment by justinfr...@gmail.com on 21 Mar 2012 at 6:21

• Changed state: Fixed

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Agreed. Done my best to do some heavy lifting on the device with NPR in the 
background. No crashes randomly. If we see this popping up again, we can 
revisit.

Original comment by jpenn...@gmail.com on 16 Apr 2012 at 8:11

• Changed state: Verified

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Sent response with logs just now. Happens Wifi or on VZW.  

Original comment by n...@demarcohome.com on 20 Apr 2012 at 2:07

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Sorry I somehow had missed this, and reported it as Issue # 151. re-posting.

---
What steps will reproduce the problem?
1. Launch App
2. Play latest news summary
3. Press home button, continue to do other stuff with other applications (e.g., 
the browser, twitter, etc.)

What is the expected output? What do you see instead?
I expect the playback to finish, and then the icon to disappear. And then, 
nothing. Instead, sometimes I get a crash dialog before the playback finishes, 
and even more strangely, the playback finishes, the icon disappears, but I keep 
getting crash notifications intermittently.

What version of the product are you using? On what operating system?
7222 / 2.2.2 
on Android 4.0.4 on Nexus S

Please provide any additional information below.

Hi,
I reported about three crashes after this latest update. Hopefully their 
stacktraces are visible to you in the developer console.

1.
NullPointerException at PlayBackService.java:210 (onHandleIntent). Screenshot 
attached.

2. NullPointerException in the Ford Proxy Service (sorry but my screenshot was 
obscured by the volume icon. Will get another one when it crashes next).

If you'd like me to test by building from the latest version from the trunk, 
I'd be happy to test.

Thanks

Original comment by animesh on 20 Apr 2012 at 3:20

Attachments:

• Screenshot_2012-04-02-13-42-21.png

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We've got a new build in the wings. Hoping this stability issue will be 
significantly improved or resolved.

Original comment by jpenn...@gmail.com on 23 Apr 2012 at 6:52

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Issue 151 has been merged into this issue.

Original comment by jpenn...@gmail.com on 23 Apr 2012 at 7:21