ChrisHammond
commented
7 years ago You uploaded the INSTALL Zip file for the skin?
Closed RobHuseman closed 3 years ago
ChrisHammond
commented
7 years ago You uploaded the INSTALL Zip file for the skin?
RobHuseman
commented
7 years ago Hi Chris,
Thanks for getting back to us. Not sure how to respond, so will fill in facts.1). This is a new install of DNN which was implemented with 9.01 and then upgraded to 9.02. The problem existed in both versions.
2). If we download via the extensions menu for uninstalled products, the installation works fine. It downloads, parses and then goes into the normal install menu.
3). The C:\Websites\Root is the actual DNN directory, so assuming that you are referencing the “temp” as the anomaly. I assume this is the working directory for the “Parsing”, and would further assume that somehow it is looking for a file which has not been included or created?
4). The problem that there is a child directory of the same name when we view your zip files that we download does appear to be a problem. When we “Extract” your files and then re-zip them without the child directory of the same name, we then get further in the installation and encounter the errors we sent you. That was created with our version of the modified file. When we do not modify the file, we get to 95% of the upload and then it fails with the standard errors. Could that be an error in the uploaded version of your file?
5). The same problem exist in other downloads including DNNContra files… so thinking the problem is either a bug or a new parameter/requirement for the files which has not been picked up on yet.
6). As stated above, this is a brand new install and nothing has been published or modified. Every other function and feature is working properly that we know of. Again, the downloads from within the Extensions area also work fine, so only third party extensions that are downloaded and installed via the “Install Extensions” function are apparently affected.
7). Environment is a Windows 2008 server with IIS 7.5. It is a production box and currently host about a dozen websites of varying types. Other ASP functions contained in some of those sites work properly.
8). We have verified and played with varying “Permissions” for the folder structure and have made sure that “Full Control” is on all Folders/Sub-Folders for the DNN Super user. We have also added and tested with the IIS User being granted same.
9). We have also increased the maximum upload size for both the server and site.
10). We have scoured for any way to better log or debug this process, but as “newbies”… have not yet figured out how to do that.
Thanks for any help or suggestions you can offer…Rob Robert D. Huseman President/CEO Advanced Service Solutions, Inc. 5535 Bermuda Dunes Circle Lake Worth, FL. 33463-6571
+1 (561) 432-1404 Voice +1 (561) 432-1789 Fax
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From: Chris Hammond [mailto:notifications@github.com] Sent: Thursday, March 30, 2017 3:53 PM To: ChrisHammond/HammerFlex HammerFlex@noreply.github.com Cc: Robert D. Huseman Robert.Huseman@assinet.com; Author author@noreply.github.com Subject: Re: [ChrisHammond/HammerFlex] DNN 9.02 Install errors (#26)
You uploaded the INSTALL Zip file for the skin?
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RobHuseman
commented
7 years ago Hi Chris, this is the error in the log from the failure. It seems to be a file or path not found error.
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 3/31/2017 1:28:11 PM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: ASSI-DMZ-DNS-01
Description:
Event code: 3005 Event message: An unhandled exception has occurred. Event time: 3/31/2017 1:28:11 PM Event time (UTC): 3/31/2017 5:28:11 PM Event ID: 96a93294466c4dfdb6fb69c98eec38c1 Event sequence: 28 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/6/ROOT-1-131354545848989622 Trust level: Full Application Virtual Path: / Application Path: C:\Websites\Root\ Machine name: ASSI-DMZ-DNS-01 Process information: Process ID: 2452 Process name: w3wp.exe Account name: IIS APPPOOL\dotnetnuke Exception information: Exception type: PathNotFoundException Exception message: The system cannot find the file specified.
at SchwabenCode.QuickIO.Internal.InternalQuickIOCommon.NativeExceptionMapping(String path, Int32 errorCode)
at SchwabenCode.QuickIO.QuickIOFile.OpenFileStream(QuickIOPathInfo pathInfo, FileAccess fileAccess, FileMode fileOption, FileShare shareMode, Int32 buffer)
at SchwabenCode.QuickIO.QuickIOFile.OpenText(QuickIOPathInfo pathInfo)
at DotNetNuke.Common.Utilities.FileSystemUtils.ReadFile(String filePath)
at DotNetNuke.Services.Installer.Installers.PackageInstaller.ReadTextFromFile(String source)
at DotNetNuke.Services.Installer.Installers.PackageInstaller.ReadManifest(XPathNavigator manifestNav)
at DotNetNuke.Services.Installer.Installers.PackageInstaller..ctor(String packageManifest, InstallerInfo info)
at DotNetNuke.Services.Installer.Installer.ProcessPackages(XPathNavigator rootNav)
at DotNetNuke.Services.Installer.Installer.ReadManifest(Boolean deleteTemp)
at Dnn.PersonaBar.Extensions.Components.InstallController.GetInstaller(Stream stream, String fileName, Int32 portalId, String legacySkin)
at Dnn.PersonaBar.Extensions.Components.InstallController.ParsePackage(PortalSettings portalSettings, UserInfo user, String filePath, Stream stream)
at Dnn.PersonaBar.Extensions.Services.ExtensionsController.<>c__DisplayClass36_1.
Request information: Request URL: http://dnncms.assinet.com/API/PersonaBar/Extensions/ParsePackage Request path: /API/PersonaBar/Extensions/ParsePackage User host address: 50.138.50.186 User: ASSIAdmin Is authenticated: True Authentication Type: Forms Thread account name: IIS APPPOOL\dotnetnuke Thread information: Thread ID: 26 Thread account name: IIS APPPOOL\dotnetnuke Is impersonating: False Stack trace: at SchwabenCode.QuickIO.Internal.InternalQuickIOCommon.NativeExceptionMapping(String path, Int32 errorCode)
at SchwabenCode.QuickIO.QuickIOFile.OpenFileStream(QuickIOPathInfo pathInfo, FileAccess fileAccess, FileMode fileOption, FileShare shareMode, Int32 buffer)
at SchwabenCode.QuickIO.QuickIOFile.OpenText(QuickIOPathInfo pathInfo)
at DotNetNuke.Common.Utilities.FileSystemUtils.ReadFile(String filePath)
at DotNetNuke.Services.Installer.Installers.PackageInstaller.ReadTextFromFile(String source)
at DotNetNuke.Services.Installer.Installers.PackageInstaller.ReadManifest(XPathNavigator manifestNav)
at DotNetNuke.Services.Installer.Installers.PackageInstaller..ctor(String packageManifest, InstallerInfo info)
at DotNetNuke.Services.Installer.Installer.ProcessPackages(XPathNavigator rootNav)
at DotNetNuke.Services.Installer.Installer.ReadManifest(Boolean deleteTemp)
at Dnn.PersonaBar.Extensions.Components.InstallController.GetInstaller(Stream stream, String fileName, Int32 portalId, String legacySkin)
at Dnn.PersonaBar.Extensions.Components.InstallController.ParsePackage(PortalSettings portalSettings, UserInfo user, String filePath, Stream stream)
at Dnn.PersonaBar.Extensions.Services.ExtensionsController.<>c__DisplayClass36_1.
ChrisHammond
commented
3 years ago Closing due to age
Issue 1. Duplicate folder underneath zip folder.
Issue 2. As per below install log.
An unknown error has occured. Please check your installation zip file and try again. Common issues with bad installation files: •Zip file size is too large, check your IIS settings for max upload file size. •Missing resources in the zip file. •Invalid files in the package. •File extension is not .zip. •Check that you are logged in.