Cannot install Hammerflex- Critical Error

[Avidfan]

A critical error has occurred. Could not find file 'E:\HostingSpaces\xxxxx\xxxxx\wwwroot\Install\Temp\cjrlr2bs\license.txt'.

I tried several different ways of getting file to load- but to no avail. (xxx=website) Using Installation Wizard - this fails in 7.1.1

[ChrisHammond]

Hrmmm I'm not sure why you would be getting this error. Can you confirm the ZIP file you downloaded for install has a license.txt file in it?

What version of the skin were you installing?

[Avidfan]

Hi Chris,

Thanks for the reply.

I downloaded the file 3 times - and in each instance the license.txt file is there. The site is running 7.1 (late 11/2013) and the Hammerflex version is 7.01.00. I will update site once I have everything in place.

Also I checked the permissions for the database and website and they are all set for read/write and I am the Super User / Administrator. first time I've encountered a license error on the install ext wizard.

Mike Miller

----- Original Message ----- From: Chris Hammond notifications@github.com To: ChrisHammond/HammerFlex HammerFlex@noreply.github.com Cc: Avidfan mdmiller@q.com Sent: Sun, 23 Mar 2014 23:09:49 -0400 (EDT) Subject: Re: [HammerFlex] Cannot install Hammerflex- Critical Error (#9)

Hrmmm I'm not sure why you would be getting this error. Can you confirm the ZIP file you downloaded for install has a license.txt file in it?What version of the skin were you installing? — Reply to this email directly or view it on GitHub.

[Avidfan]

So Chris were you able to maybe see why this is not loading? I tried again and still same error-??

With certain issues with OSX I've come to realize that I need to download and install on Windows- so I run parallels 9 with windows 8.1 running concurrent on my Mac and do installs / upgrades and other Windows required functions using this platform. Then for online editing- the Mac OSX works just as well and I usually work in Safari and Chrome and double check using Firefox. If it all looks good then it works 99.9% of the time for all the other browsers out there.

I tried installing Hammerflex on both Inet Explorer and Firefox- and have had the same issue.

Perplexed as to why this isn't working?

[ChrisHammond]

I assume you've installed other modules just fine? I haven't been able to recreate this, but haven't had time to do much testing, and unfortunately won't for a week or two due to travel.

[Avidfan]

Well it's been awhile and my time got so erratic for updating I forgot about this issue - So I tried again with a different site running 7.2.1 - same issue- here is the log:

Can you figure why it won't find the module? is it the program or my hoster (Arvixe) or the DNN installation?

2014-05-04 10:54:31,977 [allium][Thread:67][FATAL] DotNetNuke.Framework.PageBase - An error has occurred while loading page. System.IO.DirectoryNotFoundException: Could not find a part of the path 'E:\HostingSpaces\lo593tcu\stage.tculodge593.org\wwwroot\Install\Module\'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) at DotNetNuke.Modules.Admin.Extensions.Download.DownloadDeploy(WebResponse wr, String myfile, String installFolder, String catalogAction) at DotNetNuke.Modules.Admin.Extensions.Download.ProcessSnowcovered(String downloadURL, String installFolder, String catalogAction) at DotNetNuke.Modules.Admin.Extensions.Download.ProcessRequest(String action, Boolean doInstall) at DotNetNuke.Modules.Admin.Extensions.Download.deployExtension_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Thanks for the assistance..Mike

[ChrisHammond]

To follow up on this, were these installs attempted from the HOST/Extensions page, or the Admin/Extensions page?

HammerFlex requires Host installation

[SplatManDK]

I initially got the same error; but it seems to be a user error in fact. Doh!

The error is the result of downloading and attempting to install the Git master ZIP package.

It works fine when installing the most recent file from the Releases list.

[ChrisHammond]

Thanks SplatManDK! I was beginning to wonder what was going on, but your edit says it is working fine now using the "RELEASE" files, correct?

[SplatManDK]

Yes, that is correct. The release file installs correctly.

For the uninitiated, downloading the correct file from Git can be a little confusing. I think they need a more clear "Download latest release file" link on the project front page - a lot of users do not understand software repositories and therefore just hit the Download button on the front page (which is wrong).

As an extra gotcha, the current DNN Platform installer in Azure is DNN 7, so that can give a few issues with skins, installing and debugging as well.

[ChrisHammond]

I modified the project description to try to point people to the RELEASES tab instead of the green download button. Thanks