Closed ChurchCRMBugReport closed 11 months ago
MrClever
commented
4 years ago Same error as last time (#5217) on 4.2.0:
[27-Oct-2020 14:46:44 Australia/Sydney] Slim Application Error:
Type: Error
Message: Class 'ChurchCRM\TableMap' not found
File: /var/www/churchcrm/ChurchCRM/model/ChurchCRM/Family.php
Line: 335
--->8--- snipped trace --->8--- 
DawoudIO
commented
3 years ago did we try this on the latest verion
meichthys
commented
3 years ago @DawoudIO This still seems to be an issue on the latest version
DAcodedBEAT
commented
11 months ago @meichthys ChurchCRM has had a few new releases since this was last discussed. Are you still experiencing this issue? If not, can we close this?
meichthys
commented
11 months ago @DAcodedBEAT I tried upgrading to the latest. I was on 4.4.5 which tried to upgrade me to 4.5.4, but the upgrade failed:
''' Error making API Call to: /api/systemupgrade/doupgrade
Error text: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away '''
After the failed upgrade I was still able to access the web interface and the sidebar was saying that I needed upgrade to the latest version which I tried and also failed with the same error.
Do you know the best path to recover from this?
meichthys
commented
11 months ago After some further investigation it looks like the PHP version requirements may have changed?
''' Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.1.0". '''
meichthys
commented
11 months ago I've upgraded to PHP 8.2 but now none of the login accounts seem to work. No error is given, but the login does not proceed in the fields in the login form are cleared:
DAcodedBEAT
commented
11 months ago Your previous logins should work - nothing changed around user/passwords. Do you have access to the logs and does that help provide any additional information?
meichthys
commented
11 months ago I'm not seeing any errors, but i'm not sure what i'm looking for either:
DAcodedBEAT
commented
11 months ago This is a lots of logs, and some from before your upgrade.
If you would like, you can reset your password via https://github.com/ChurchCRM/CRM/wiki/Reset-Password and see if you're still hitting issues.
meichthys
commented
11 months ago The reset password fails with SMTP errors, but i'm quite sure my passwords are correct (I've tried multiple accounts which i used prior to the upgrade).
My suspicion is that the database was wiped/recreated.
DAcodedBEAT
commented
11 months ago The reset password fails with SMTP errors, but i'm quite sure my passwords are correct (I've tried multiple accounts which i used prior to the upgrade).
My suspicion is that the database was wiped/recreated.
@meichthys following the wiki, you should be able to reset the password (by setting the value in mysql directly instead of from the web-ui). The database shouldn't have been wiped but if it somehow did, prior to update the application does prompt the user to backup the db.
meichthys
commented
11 months ago Thanks for this. I was able to reset the password via a query in phpMyAdmin, and when i try to log in the auth.log shows that authentication was successful, but i am still not re-directed to the dashboard (i cannot manually navigate there either). Here's the auth.log entries:
[2023-11-09T14:43:22.561472+00:00] defaultLogger.DEBUG: Authentication Successful; redirecting to: Menu.php [] {"url":"/session/begin","remote_ip":"75.57.59.83","correlation_id":"654cf00a7ec1b"}
[2023-11-09T14:43:23.397989+00:00] defaultLogger.DEBUG: Failed to get current user {"exception":"[object] (Exception(code: 0): No active authentication provider at /home/firstb/church.mychurch.org/ChurchCRM/Authentication/AuthenticationManager.php:30)"} {"url":"/session/begin","remote_ip":"75.67.75.81","correlation_id":"654cf00b5ccf1"}
It looks like i had this issue before lol: https://github.com/ChurchCRM/CRM/issues/5296 I'll try checking with my hosting provider.
DAcodedBEAT
commented
11 months ago It looks like i had this issue before lol: #5296 I'll try checking with my hosting provider.
@meichthys if you figure out what caused this problem, please update the issue or feel free to add to the wiki so we can have a reference point in the future :) (others might be facing the same issue too)
meichthys
commented
11 months ago Will do 👍
meichthys
commented
11 months ago @DawoudIO Back to the original issue, this works for me in the latest 5.1.1 👍
DAcodedBEAT
commented
11 months ago Yay! I'm glad to hear that you got it working!!
@meichthys just as a heads up, we're trying to do a lot more cleanup and bug-fixes so you can expect more releases. If you come across an error, try and update and if it's still not resolved, file a GitHub issue :)
Also, if you'd like to contribute, we would definitely appreciate all the help we can get - whether it is documentation, helping with end-to-end test writing (copying a previous test and modifying the contents with new flows, which can be captured by having cypress-recorder installed and clicking through the app), or contributing code!
meichthys
commented
11 months ago It's great to see you moving the project forward! I'll help where I can. 👍
Trying to run the "Families without Emails" report. For logs and details see: https://github.com/ChurchCRM/CRM/issues/5217