CiscoCX / CiscoTacFirstResponder-Anyconnect

Cisco TAC First Responder script for Anyconnect. The hosted scripts streamline generation and transmission of diagnostic (DART) bundles from a user's computer to Cisco TAC.
MIT License
1 stars 0 forks source link

Redirected desktop #2

Open mrjones1914 opened 1 year ago

mrjones1914 commented 1 year ago

Is there a way to specify where the bundle gets written to? It appears that because the desktop is redirected to a network share in our environment, its causing an error: _ _Cisco AnyConnect Diagnostic and Reporting Tool 4.10.05095 .

Copyright (c) 2008 - 2022 Cisco Systems, Inc. All Rights Reserved.

Bundle option selected: custom

Invalid bundle location: filesrv\users\username\Desktop\DARTBundle_20230309T1337210127Z.zip The destination folder does not exist.

File collected at \\filesrv\users\username\Desktop\DARTBundle_20230309T1337210127Z.zip Attempting to transmit to DART Bundle to Cisco TAC for SR 695194648 Invoke-WebRequest: Line | 21 | Invoke-WebRequest -Uri $Uri -InFile $FilePath -Headers $Headers - … | ~~~~~~~~~~~~~ | Cannot find path '\\filesrv\users\username\Desktop\DARTBundle_20230309T1337210127Z.zip' because it does not exist. Collection Complete!__

ronetti commented 1 year ago

I have the same problem

Selscol commented 11 months ago

Posted about a similar problem as well. The devices on my machine are trying to write to /var/root/ and trying to find the bundle that way.