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CiscoTestAutomation / pyats-docker

Dockerfile and scripts for pyATS
Apache License 2.0
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Recieving "ReportServer could not start after 30 seconds" error after running a test job #6

Closed SudarshanVK closed 3 years ago

SudarshanVK commented 3 years ago

Pyats docker version

`(pyats) root@bca36fee1ec0:~# pyats version check You are currently running pyATS version: 20.10 Python: 3.6.10 [64bit]

Package Version

genie 20.10 genie.libs.clean 20.10 genie.libs.conf 20.10 genie.libs.filetransferutils 20.10 genie.libs.health 20.10 genie.libs.ops 20.10 genie.libs.parser 20.10 genie.libs.robot 20.10 genie.libs.sdk 20.10 genie.telemetry 20.10 genie.trafficgen 20.10 pyats 20.10 pyats.aereport 20.10 pyats.aetest 20.10 pyats.async 20.10 pyats.connections 20.10 pyats.contrib 20.10.3 pyats.datastructures 20.10 pyats.easypy 20.10 pyats.kleenex 20.10 pyats.log 20.10 pyats.reporter 20.10 pyats.results 20.10 pyats.robot 20.10 pyats.tcl 20.10 pyats.topology 20.10 pyats.utils 20.10 unicon 20.10 unicon.plugins 20.10

(pyats) root@bca36fee1ec0:~#`

Full traceback of the error

`(pyats) root@bca36fee1ec0:~# pyats run job test_cases/test_connection_job.py --testbed svk_testbed.yaml 2020-11-26T05:38:34: %REPORTER-WARNING: Attempting to start ReportServer... (5s/30s) 2020-11-26T05:38:39: %REPORTER-WARNING: Attempting to start ReportServer... (10s/30s) 2020-11-26T05:38:44: %REPORTER-WARNING: Attempting to start ReportServer... (15s/30s) 2020-11-26T05:38:49: %REPORTER-WARNING: Attempting to start ReportServer... (20s/30s) 2020-11-26T05:38:54: %REPORTER-WARNING: Attempting to start ReportServer... (25s/30s) 2020-11-26T05:38:59: %REPORTER-ERROR: ReportServer could not start after 30 seconds 2020-11-26T05:38:59: %EASYPY-ERROR: !!! an unhandled exception has interrupted execution !!! 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: This may be caused by: 2020-11-26T05:38:59: %EASYPY-ERROR: - keyboard interrupts (ctrl+c) 2020-11-26T05:38:59: %EASYPY-ERROR: - job file issues 2020-11-26T05:38:59: %EASYPY-ERROR: - unexpected exceptions from your plugins 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: As a consequence: 2020-11-26T05:38:59: %EASYPY-ERROR: - execution crashed and the environment may not be cleaned up 2020-11-26T05:38:59: %EASYPY-ERROR: - TRADE/TIMS uploading will likely not occur 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: Please investigate the traceback below before raising issue to pyats-support. 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: -------------------------------------------------------------------------------- 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: pyATS Instance : /pyats 2020-11-26T05:38:59: %EASYPY-ERROR: Python Version : cpython-3.6.10 (64bit) 2020-11-26T05:38:59: %EASYPY-ERROR: CLI Arguments : /pyats/bin/pyats run job test_cases/test_connection_job.py --testbed svk_testbed.yaml 2020-11-26T05:38:59: %EASYPY-ERROR: User : root 2020-11-26T05:38:59: %EASYPY-ERROR: Host Server : bca36fee1ec0 2020-11-26T05:38:59: %EASYPY-ERROR: Host OS Version : Debian GNU/Linux 10 buster (x86_64) 2020-11-26T05:38:59: %EASYPY-ERROR: 2020-11-26T05:38:59: %EASYPY-ERROR: Traceback (most recent call last): 2020-11-26T05:38:59: %EASYPY-ERROR: File "src/pyats/easypy/reporter/ae.py", line 79, in pyats.easypy.reporter.ae.AEReporter.start 2020-11-26T05:38:59: %EASYPY-ERROR: File "src/pyats/reporter/server.py", line 876, in pyats.reporter.server.ReportServer.start_server 2020-11-26T05:38:59: %EASYPY-ERROR: pyats.reporter.exceptions.ServerNotStartedError: ReportServer could not start after 30 seconds 2020-11-26T05:38:59: %EASYPY-INFO: Sending report email... 2020-11-26T05:38:59: %EASYPY-INFO: Missing SMTP server configuration, or failed to reach/authenticate/send mail. Result notification email failed to send. 2020-11-26T05:38:59: %EASYPY-INFO: Creating archive file: /root/.pyats/archive/20-Nov/test_connection_job.2020Nov26_05:38:30.866360.zip Process ForkProcess-2: Traceback (most recent call last): File "src/pyats/reporter/server.py", line 914, in pyats.reporter.server.ReportServer._run_server OSError: [Errno 5] Input/output error

During handling of the above exception, another exception occurred:

Traceback (most recent call last): File "/usr/local/lib/python3.6/multiprocessing/process.py", line 258, in _bootstrap self.run() File "/usr/local/lib/python3.6/multiprocessing/process.py", line 93, in run self._target(*self._args, **self._kwargs) File "src/pyats/reporter/server.py", line 929, in pyats.reporter.server.ReportServer._run_server File "src/pyats/reporter/server.py", line 56, in pyats.reporter.server.signal_catcher pyats.reporter.exceptions.SignalError: Received SIGTERM 2020-11-26T05:38:59: %EASYPY-INFO: Done!`

SudarshanVK commented 3 years ago

Hey Guys, any help with this?

bastell commented 3 years ago

Hi, Is this the ciscotestautomation/pyats image or an image using it as a base? Can you also please check the reporter.log file in the generated archive at /root/.pyats/archive/20-Nov/test_connection_job.2020Nov26_05:38:30.866360.zip? It contains additional information about the running of the reporter server which may help diagnose what went wrong.