Armorstands / NPC's dissapearing until /citizens reload

[Sikatsu]

Sometimes the armorstands and NPC's, both from Citizens2. are vanishing.

For a referance: http://prntscr.com/b7haw9

These npc's were vanished until I used /citizens reload

Plugins:

23.05 17:45:42 [Server] INFO Plugins (49): BlockParticles, PlaceholderAPI, PlugMan, SuperTrails, FlashLight, DeathMessages, CratesPlus, CoreProtect, AsyncWorldEditInjector, dynmap, VoteRoulette, AnimatedNames, ChatControl, WorldBorder, Votifier, ProtocolLib, AdvancedPortals, AsyncWorldEdit, PermissionsEx, mcMMO, MoneyMobs, HolographicDisplays, WorldEdit, React, MobArena, LWC, WorldGuard, ArmorStandEditor, PetBlocks, ScratchCards, CustomNoteBlock, Vault, BattlePets, ZHorse, AuctionHouse, BuyHead, MyCommand, Essentials, Stickers, LiteBans, Citizens, CustomGUI, EnjinMinecraftPlugin, EssentialsGeoIP, CommandNPC, EssentialsSpawn, PremiumVanish, CompatNoCheatPlus, NoCheatPlus

Spigot version:

1.9.4

Citizens version:

2.0.18-SNAPSHOT build 1367

[Sikatsu]

Any news regarding this issue? @mcmonkey4eva

I know /citizens reload is simple to do, but it's quite annoying if theres no staff online.

[LoXR]

Yes! I have this problem so much aswell. I'm using the addon plugin CarlTheCreeper for player rewards, and I'm having to do /citizens reload everytime after a certain time to get him back.

[fullwall]

Working on it, it may be a plugin compat issue though

[Sikatsu]

I can't imagine which it might be, I don't have any special plugins or so. I removed PetBlocks and NoCheatPlus is replaced with AAC in the meanwhile.

[fullwall]

Can you try and get some debug-mode: true output when this happens?

[Sikatsu]

That's very hard to do so.

Will that spam me or the console?

Most of the times I get a discord message saying ''the shops are gone again..''

[fullwall]

It will give a little bit of spam to the console... I can add a setting to write it to a file or something.

[Sikatsu]

That would be awesome. Then I can just turn it on, and as soon as I see that the npc's are gone I sent you the file. However, even then, I'm not sure if I can give you a close time.

[fullwall]

I added a new setting in the latest build.

[Sikatsu]

Perfect, as soon as they dissapear I'll send you the file!

[LoXR]

Hmmm for me personally, i'm running Spigot 1.8.8. So I dont think I can run this for myself.

[Sikatsu]

When I have debug-mode: true it spams the console, how to get it so it will write to the log?

[mcmonkey4eva]

Set the new config option general.debug-file to a valid file name to send debug logs to.

[Sikatsu]

I tried this: http://prntscr.com/bdcy7c with and without the "

And also log.txt, but that doesn't seem to work.

[Sikatsu]

They still keep dissapearing but I don't get the debug to work..

[fullwall]

Try setting it to plugins/Citizens/log.txt

[Sikatsu]

Thanks, works now. When it dissapears again I'll send you the file.

[Sikatsu]

It's really hard because they always dissapear when i'm not online. However, a player just messaged me on skype that the shop villagers are gone again. So heres the file, the villagers for sure dissapeared within this log file. But it might be very large. Hope it helps :/

I noticed I forgot to mention which NPC's I actually mean. So far, I noticed it occurs on ''Armorstands'' and ''Villagers''. When those dissapear, the normal player NPC's are always still there. Worth mentioning, I don't have any plugin removing entities like armorstands or villagers.

/citizens reload always spawns them back.

No armorstands: http://prntscr.com/beni49

No villagers: http://prntscr.com/bengvc

There are, however, the player npc's: http://prntscr.com/beni8z

Log.txt: https://www.dropbox.com/s/j0h78kjzaj6gy8j/log.txt?dl=0

@fullwall

[mcmonkey4eva]

It looks like at timestamp 2016-06-10 05:00:00 everything got reloaded. Could be related?

[Sikatsu]

Thats because the server gets restarted at midnight. However, the npc's dissapear during the day.

[fullwall]

What IDs are the NPCs who disappeared? Also I may have to get you a new build as I didn't realise that you reloaded so often.

[Sikatsu]

When using /npc select and teleporting to that ID, it teleports me to the NPC"s which are dissapeared. So it seems, most, if not all ID's from the log are dissapearing.

I only restart my server at midnight, and I use /citizens reload everytime the NPC's are dissapeared.

At the moment of writing, the npc's are once again gone :s

[fullwall]

The log is cut off a bit that's all. Are any of the NPCs in that log disappearing e.g. 642, 666?

[Sikatsu]

Cut off? It's the full log I downloaded from the folder o.O

As said earlier, yes those npc's are dissapearing. (Well 666 is not)

As far as I know, these are the dissapearing ID's:

401 445 510 511 512 514 516 525 627 634 638 639 640 641 642 643 660

Edit: On the moment of writing they are gone again.

[fullwall]

I have made an update based on that info: can you please test the latest build? Also it'd be nice to get a fresh log as well if the error still occurs.

[Sikatsu]

I will test the latest build. It works on both 1.9 and 1.10?

[fullwall]

No... just 1.10 unfortunately. I can get you a 1.9 build but it will have to wait a day.

[Sikatsu]

In that case I can't test until i'm running 1.10 (Monday or Tuesday)

Will mention you here when tested then. ^^

[Sikatsu]

@fullwall

Alright, just tested it.

It seems to work with villager npc's, but not with armorstand npc's.

ID's: 638 639 640 641 642 643

If for some reason the villager npc's also start dissapearing again, I'll inform you.

Clean log on 1.10: https://www.dropbox.com/s/zyf1osavmq09h92/log.txt?dl=0

[Sikatsu]

Turns out the villagers are gone now too.

[fullwall]

@Sikatsu ok

[Sikatsu]

@fullwall

I really wonder what is causing this problem.

I also have a plugin which spawns an villager NPC, without the use of Citizens. This villager never dissapears.

[fullwall]

@Sikatsu - all I can do is try to get more debug log to narrow it down. https://dl.dropboxusercontent.com/u/6701575/citizens.jar this adds some more finegrained debugging info

[Sikatsu]

@fullwall Will test and give you a clean log.

[Sikatsu]

Is it normal that the file now renames himself to log.txt.1 and log.txt.2?

I removed log.txt.1 as I thought it was a bug, then it created log.txt.2 and log.txt.2.lck

[fullwall]

@Sikatsu yes I noticed that myself... haven't changed anything so it must be the way it works.

[Sikatsu]

@fullwall

Alright, 2 new fresh logs. I attach them both to be sure you have the logs where they did dissapear.

https://www.dropbox.com/s/wqllqi2m1m6dcuc/Citizens.rar?dl=0

[fullwall]

@Sikatsu sorry, still no luck... try getting debug from this https://dl.dropboxusercontent.com/u/6701575/citizens.jar

[Sikatsu]

@fullwall I will :)

[Sikatsu]

Sorry for the delay, 2 new fresh logs: https://www.dropbox.com/s/wqllqi2m1m6dcuc/Citizens.rar?dl=0

[fullwall]

@Sikatsu https://dl.dropboxusercontent.com/u/6701575/citizens.jar this one should give us some answers... sorry for the number of builds

[Sikatsu]

I guess plugman isn't supported so I have to wait till tonight before I can add that jar, will give you some fresh logs later tonight or tomorrow

[Sikatsu]

Didn't had much time yesterday.

New logs: https://www.dropbox.com/s/wqllqi2m1m6dcuc/Citizens.rar?dl=0

At around 5:00 theres a daily restart, however that's not the cause as they dissapear over mid day aswell.

[fullwall]

Another build sorry... seems to be related to keep-chunks-loaded at this stage (NPC not being spawned properly, something keeps trying to unload the chunk though) https://dl.dropboxusercontent.com/u/6701575/citizens.jar

[Sikatsu]

It's really hard as I can't restart in the middle of the day, to many players. Will do tonight and get you a fresh log around that time.

[fullwall]

No worries on timing

[Sikatsu]

Yesterday around 23:00 I restarted the server to update the Citizens jar, so between then and now they did dissapear.

https://www.dropbox.com/s/grcsxyjuyggspmx/log.rar?dl=0

[fullwall]

All the problematic NPCs are in the same chunk as 646 yes?

[Sikatsu]

No not really, 646 doesn't dissapear because it's a player NPC.

Around the same chunk with ID 643 and the chunk with ID 525.

[fullwall]

The NPC types disappearing are villager and armorstand?