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CityOfBoston / 311

New web portal for BOS:311
https://311.digital-staging.boston.gov/
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Finalize popular service list #612

Closed fionawhim closed 7 years ago

fionawhim commented 7 years ago

In lieu of having it auto-populated, we need a curated list of 5 service types we'd like to highlight on the home page.

fionawhim commented 7 years ago

Don't forget we also need a strategy to bust the cache of top services.

reillyzlab commented 7 years ago

To add:

Top 10 (based on 311 analytics):

  1. Parking on Front/Back Yards (Illegal Parking) Linked to: https://311.digital-staging.boston.gov/request/PRKGENFORC

  2. Litter on Street/Sidewalk Link to: Not on site yet

  3. Schedule a Bulk Item Pickup Linked to: https://311.digital-staging.boston.gov/request/SCHDBLKITM

  4. Request for Pothole Repair Linked to: https://311.digital-staging.boston.gov/request/REQPOTHL

  5. MISSED TRASH, RECYCLING, YARD WASTE, BULK ITEM Pick up missed trash, recycling, yard waste, or bulk item that was put out before 7am the morning of collection. Linked to: https://311.digital-staging.boston.gov/request/MTRECYDBI

In case you need more:

  1. Improper Storage of Trash (Barrels) Linked to: https://311.digital-staging.boston.gov/request/IMPSTRTRSH

  2. Street Lights Outages Linked to: https://311.digital-staging.boston.gov/request/STRLGTOUT

  3. Missing/Damaged Sign Repair Linked to: https://311.digital-staging.boston.gov/request/MISDMGSGN

  4. Traffic Signal Repair Linked to: https://311.digital-staging.boston.gov/request/TFCSGNINSP

  5. Sidewalk Repair Linked to: https://311.digital-staging.boston.gov/request/SDWRPR

Note: We will need to add in seasonal requests manually. Examples: Snow and student move in.