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CityOfBoston / CityWorker-issues-Incapsulate

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Cases 15153 and 15149 do not have any outcomes #104

Closed vanessacalderon closed 6 years ago

vanessacalderon commented 6 years ago

I am trying to go through the Github issues and I have already spotted two cases with no outcomes......and no error in the activity section

15153 and 15149

image

jqr commented 6 years ago

This issue seems to be the same as #97.

Case 18-00015153 is Service INVPUBINQ but has a single Activity PRKGENFORC-INSP. The only Activity code for that Service, discovered via the API is ACT-BANKSERVICE.

Case 18-00015149 is Service TREEEMGNCY but has a single Activity TREEMAINT-INSP, The only Activity code for that Service, discovered via the API is TREEEMGNCY-INSP.

In both cases, the Services API disagrees with the Requests API on what are valid Activities for a Service. Since they don't match, it's not clear how the system should proceed.

vanessacalderon commented 6 years ago

@limadog2003 - another one to have Incapsulate check

vanessacalderon commented 6 years ago

I was able to complete an Investigate Public Inquiry but not the Tree blocking the street one. I think it is because the app crashed.

jqr commented 6 years ago

@vanessacalderon I was resetting the application database due to a number of historical data oddities that you had uncovered. Should be all done now.

vanessacalderon commented 6 years ago

good!

vanessacalderon commented 6 years ago

ok, found the Tree blocking the street I had created. Nice cleaning. Got my worklist down to 89 cases from 226! Chose outcome and I could see outcome (no blanks anymore). We may want to note that this might have been a result of the async process from Incapsulate, when it was turned on last week. We have this trigger turned off right now....