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Potential issue with metrolist listing form submission #1918

Closed reillyzlab closed 3 years ago

reillyzlab commented 3 years ago

Work Order created via E-mail Monitor Policy: DoIT Service Desk(Google)

From: dana.smith@boston.gov To: doitservicedesk@boston.gov CC: marcy.ostberg@boston.gov Subject: Fwd: Your requested MetroList Listing link

Information submitted 3/5/2021 11:14:12 AM by Dana Smith dana.smith@boston.gov:

Good Morning,

There is an issue with the listing form. Can you help with this?

Best, Dana Smith

---------- Forwarded message --------- From: David Gasser dgasser@chapa.org Date: Thu, Mar 4, 2021 at 2:19 PM Subject: Re: Your requested MetroList Listing link To: metrolist@boston.gov

Good afternoon,

I'm trying to submit a listing for a 40B ownership unit at Turtle Crossing in Braintree. I've filled out the form and got all the way to the submission step, but when I hit the submit for review button, it doesn't look like it goes through. Not sure if there is anything you can suggest or see if you've received the listing.

Otherwise I'll request another link to submit and try again. Thanks!


David Gasser Program Manager

Citizens’ Housing and Planning Association One Beacon Street, 5th Floor Boston, MA 02108 Phone: 617-701-7498 www.chapa.org Find us on Facebook & Twitter

On Thu, Mar 4, 2021 at 1:52 PM Boston.gov Contact Form du9fyqcqbjks@contactform.boston.gov wrote:

-- REPLY ABOVE THIS LINE --

Click on the following link to submit information about your available property or access past listings:

Metrolist Listing Form: https://www.boston.gov/form/metrolist-listing?token=1HtxAZa0_ycihopirM45D5wu-cRv6Sg0qHNOpxpYT5E

Questions? Feel free to email metrolist@boston.gov


This message was sent using the contact form on Boston.gov. It was sent by MetroList Listing from noreply@boston.gov. It was sent from https://www.boston.gov/departments/neighborhood-development/metrolist/metrolist-listing-form.


--

Dana Smith Program Manager - Office of Housing Stability Department of Neighborhood Development City of Boston 43 Hawkins Street Boston, MA 02114 dana.smith@boston.gov http://www.cityofboston.gov/dnd

E-mail received with no Attachments Less...

reillyzlab commented 3 years ago

Reilly asked for additional info via Trackit:

Dana,

Is there any additional information you can provide on this? How was this person trying to submit? I.e. using what type of device (computer, phone, etc.); what brand (i.e. PC, apple, etc.); browser and version -- any of this would be helpful because we haven't seen any other issues like this but it could be happening for a certain set of users.

Thanks!

Reilly

reillyzlab commented 3 years ago

Confirmed with Dana via email that this is all set/no longer an issue