Error when start neo wallet

[neochine]

Please complete the form below. Any issue added that does not include these details will be closed as "not enough information".

For support using the software or concerns about the status of your funds, please go to the #support channel on the NEO Smart Economy Discord Server - https://discord.cityofzion.io

Wallet version or commit SHA: 2.23.10

Environment: Linux kali-linux 6.6.9-amd64 #1 SMP PREEMPT_DYNAMIC Kali 6.6.9-1kali1 (2024-01-08) x86_64 GNU/Linux

Prerequisites: e.g.: Don't have any custom tokens added before running the wallet

Reproduction steps: Start Neo using --no-sandbox (since i am root) ^C^C

root@kali-linux:~/Temp/Wallet/Neo# ./Neon.2.23.10.AppImage --no-sandbox
19:02:47.990 › Checking for update
19:02:47.995 › Checking for update...
19:02:50.537 › Update for version 2.23.10 is not available (latest version: 2.23.10, downgrade i
19:02:50.538 › Update not available.
19:02:50.538 › checkForUpdatesAndNotify called, downloadPromise is null
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.2puqVoQ/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.2puqVoQ/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.2puqVoQ/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.2puqVoQ/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.2puqVoQ/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)
^C^C
root@kali-linux:~/Temp/Wallet/Neo# ./Neon.2.23.10.AppImage --no-sandbox
19:03:14.178 › Checking for update
19:03:14.183 › Checking for update...
19:03:16.712 › Update for version 2.23.10 is not available (latest version: 2.23.10, downgrade i
19:03:16.717 › Update not available.
19:03:16.720 › checkForUpdatesAndNotify called, downloadPromise is null
Error occurred in handler for 'safeStorageEncrypt': Error: Error while decrypting the ciphertext provided to safeStorage.decryptString. Encryption is not available.
    at /tmp/.mount_Neon.27d6Oid/resources/app.asar/main.js:246:30
    at node:electron/js2c/browser_init:189:579
    at EventEmitter.<anonymous> (node:electron/js2c/browser_init:161:11327)
    at EventEmitter.emit (node:events:526:28)

[github-actions[bot]]

This issue is stale because it has been open for 14 days with no activity. It will be automatically closed in 7 days from now if no activity is detected.

[github-actions[bot]]

This issue was closed because it has been inactive for 7 days since being marked as stale.