NEON 0.1.4 - Unable to claim GAS for months, posting this for months too everywhere, no one wants to help

[derwen]

It's actually an issue for me since a few previous versions, I am not able to claim GAS for months now. Everything else works normally, sending NEO, GAS and tokens, but when I try to claim GAS and sign the first transaction it either fails or when "sign second transaction" comes on Neon, nothing happens on Ledger - it's stuck on "Wake up NEO" and the second signing fails in a few seconds at most. Tried reinstalling Neon, tried multiple Neon versions, tried reinstalling NEO app on ledger. Tried another computer. Tried another cable, tried everything. Nothing works. Have quite a few GAS stuck by now. Solution? Why does no one care to even try to help?

So once again:

1. Claim GAS
2. Asked to Sign transaction 1 of 2, I sign it
3. Waiting for transaction to clear...
4. Sign transaction 2 of 2 to claim GAS --> shows up briefly, for maybe half a second (but nothing happens on Ledger, stays on "Wake up NEO"
5. Error Claim failed immediately shows up

DO NOT CLOSE THIS ISSUE AS A DUPLICATE!

[tbull152]

Thank you I will try that

Sent from Mail for Windows 10

From: Steve Divskinsy Sent: Thursday, August 16, 2018 7:46 PM To: CityOfZion/neon-wallet Cc: tbull152; Comment Subject: Re: [CityOfZion/neon-wallet] NEON 0.1.4 - Unable to claim GAS formonths, posting this for months too everywhere, no one wants to help (#742)

@keslerm NEON wallet uses "Neotracker" as its block explorer by default, and Neotrack is currently down for maintenance. Go to your Neon settings, and change block explorer from Neotracker to something else (or, wait for Neotracker maintenance to be done). — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or mute the thread.