search

CityOfZion / neon-wallet

Light wallet for the NEO blockchain
http://neonwallet.com
MIT License
1.03k stars 312 forks source link

Ledger Wallet not working with version 0.2.2 #893

Closed jlam1987 closed 6 years ago

jlam1987 commented 6 years ago

Ledger wallet not working. I am getting the following error message: "Looking for USB Devices. Please plugin your device and login. cannot open device with path /dev/hidraw0"

snowypowers commented 6 years ago

Hi, can you provide more information?

  1. What is the last working version of NEON for you?
  2. Have you tried plugging/unplugging the cable? Changing usb port?
  3. Is your ledger Nano S running on the latest firmware with the latest NEO app version? Please provide the version numbers.
jlam1987 commented 6 years ago

Hi there,

  1. The last one I've used is 0.1.4 ("Neon_0.1.4_amd64.Linux"), which worked fine. If it helps, I am running Ubuntu 16.04.4 LTS on a Toshiba Chromebook 2 2015 using Crouton.

  2. I have tried plugging and unplugging the cable, changing the USB port, and restarting my laptop. I have also managed to use the wallet for other currencies such as ethereum through MyEtherWallet in my Chrome browser and Ark through the official Ark desktop client.

  3. My Nano S is on the latest firmware, Secure Element 1.4.1 and MCU 1.5. The NEO app version is 1.1.2.

Thanks for your help.

ghost commented 6 years ago

What worked for me: go to terminal, "sudo /opt/Neon/neon" now he can access usb drive.

not the best thing to run it with root rights, but it werks.

yours, ravash

snowypowers commented 6 years ago

Any updates? Else, close in 24 hours.

devrajsinghrawat commented 6 years ago

Use Sudo command then it should work ... it worked for me..