User-testing for Grant Management Specialists (Jackson)

[myfriendgu]

https://docs.google.com/document/d/1R4XZvKWVqnrklQ_uuI2ThNflqOI1GXpdIEjHSVSCGJQ/edit?usp=sharing

[myfriendgu]

Main takeaways:

• Like Mary, Jackson saw two different views: one upon login and another when he clicked on dashboard, which is confusing

• In scenario 2, should only see what he's been assigned. showing all is confusing

• Need hierarchy of information upon report view

• Nice to have: this tool should facilitate conversation with Grant Recipient in case they need to double check work. (Liked the comment section for now)

• Duplicates are confusing. Would also like to see ID attached to each

• No date stamp on the dashboard, but there is a date stamp in the individual reports. Consider bringing date into the dashboard table. Ranking which reports are due first would also be helpful.