Environment (please complete the following information):
Device: Nokia C22, Nokia G21, Nokia C32, Nokia 1.4, Nokia 2.4, Tecno, Samsung Galaxy A03, Galaxy A04e
OS: Android 13
CleverTap SDK Version 7.01
Additional context
ANRs are primarily being recorded on low-end devices. We suspect that the CleverTap SDK’s handling of push notifications is causing a significant number of slow or frozen frames. Since integrating CleverTap for all our customers (an increase of over 30%), the number of frozen frames has increased drastically.
Describe the bug ANR triggered during the handling of push notifications. FcmNotificationParser.toBundle(FcmNotificationParser.java:22)
Screenshots/Logs com.mkopa.app_issue_7c793e2e15faa6578c6a388f62dfa521_ANR_session_670E7F960374000117D704CE9E1440EC_DNE_1_v2_stacktrace.txt
Environment (please complete the following information):
Additional context ANRs are primarily being recorded on low-end devices. We suspect that the CleverTap SDK’s handling of push notifications is causing a significant number of slow or frozen frames. Since integrating CleverTap for all our customers (an increase of over 30%), the number of frozen frames has increased drastically.
Before:
After: