Reload issue popped up again

[Nazze]

Describe the bug The dashboard get into a reload-loop. And then gets stuck. It is the same issue we had previously. It is showing up on all versions of 1.6.x. And a downgrade to 1.5.3. does not seem to work..

To Reproduce Steps to reproduce the behavior:

1. Install version 1.6.3 with HACS
2. Delete cache on all devices
3. Reload the screen on the HA companion app for iOS
4. Error appears (see video)

Expected behavior It should reload once and remain stable

Screenshots https://github.com/Clooos/Bubble-Card/assets/33813707/b7f16f4c-80d4-4491-a2a7-333091605b48

Smartphone (please complete the following information):

• Device: iPhone 15 Pro
• OS: iOS 17.2.1
• Browser HA Companion app (default browser = Firefox)
• Version 1.6.0, 1.6.2

[Clooos]

Hi! I will fix that now once for good! 🍻

[Nazze]

Where can I check the current Version of bubble cards? Because I am not sure if the download to 1.5.3. was successful. If it was successful, I am not sure, if the latest version of mushroom cards triggers it. Will try to downgrade that, too.

[Clooos]

You can check the version in the Bubble Card editor 🙂

[Nazze]

Oh yeah, it shows 1.6.1, although I explicitely selected 1.5.3 from HACS. Don't know, if this is an issue with HACS? Will reboot HA now and try again.

[Nazze]

I don't know, why HACS was always downloading the latest version, although I picked 1.5.3. I have overwritten the 2 files in www/comunity_files with the one from github and I could roll-back now to 1.5.3, which is stable for me.

BTW, the version information inside the js file is not correct, that's why it was showing "1.6.1" instead of "1.6.2" in the Bubble Card Editor..

[Clooos]

This is fixed in the new 1.6.3!

https://github.com/Clooos/Bubble-Card/releases/tag/v1.6.3

[Nazze]

Yeah, it's not crashing anymore, but the perfomance is slower than 1.5.3. But I understood that you are looking into performance issues https://github.com/Clooos/Bubble-Card/issues/260

[bexem]

Thank you for fixing it so quickly! It has solved most of the reload issues for me on my iPhone but I’ve noticed that if I have a popup card with a webrtc camera stream in the Lovelace front end it will start the reload loop, to solve it I had to removed those cards (but I’ve kept other with more static content). Not a big loss but except some oddities with the 1.5.3 it was working fine before updating to 1.6.x (and it does work fine on desktop).

Update: I’ve tried with the picture card and it does the same but I’ve noticed that if reduce the amount of popup cards with cameras [from 5 (with two of them display two feeds) to 3 (one of them is displaying two camera feed] (either webrtc or picture card) the loop doesn’t happen.

The iPhone is 15Pro, with latest iOS and Home Assistant app.

[Clooos]

I've changed something related to the camera pop-ups, it might be the issue. I'm working on it!

[joaopedros2]

I am also having the same issue with version 1.6.3.

I have 3 popup cards, where one has 2 camera feeds from Frigate with go2rtc, and the other two have 1 feed each. What happens to me is that sometimes it plays all 4 simultaneously, and sometimes it doesn't open the popup itself...

[Nazze]

This is fixed in the new 1.6.3!

https://github.com/Clooos/Bubble-Card/releases/tag/v1.6.3

Hey @Clooos ! I was running 1.6.4. for a day or two, but the reload is still happening. Had to revert to 1.5.3 again, which is stable for me.

[HAlover99]

Ciao Cloos,

reload loop it's still present also with the 1.6.4 version.

[holt3000]

@Clooos yea I've been having the iOS reload loop still as well. It appeared with 1.6x updates

[Clooos]

I'm still actively working on this issue, I will release a new beta as soon as possible.

[brainstorm82]

@Clooos I run into this issue and investigated it. In my case it starts with a big set of popup elements >10 . When i reduce the popup down to max 10 it is working fine.

[HAlover99]

today i update to 1.7.0... issue still present...

[Clooos]

Thanks for your feedback, I'm still not sure of what is causing this. Do you have any related logs in Home Assistant or in your browser console? I really want to fix that!

[holt3000]

In the iOS companion app, going into settings>companion settings>debugging,>reset frontend cache, seemed to help this.

[HAlover99]

@holt3000 i already tried without success :( i don't understand because if use few popups work without problem... I hope that @Clooos will found root cause, btw there is a strange behavior because with pc browser i don't have this issue, seems appear only with phone, this week i'll try to enable web inspector on Iphone and use MAC to using console to hope will found some error.

[Legrand5382]

My iPhone do the same, reload loop. Can’t use it at all. I was hoping this update would have fix it but unfortunatly not. I use a iPhone 14 Pro Max with latest IOS. Work perfectly fine on my iPads.

[Nazze]

Hi! I had the issue again with 1.7.0, especially when swiping UP. But I cleared the cache a couple of times and I am not seeing it anymore. I hope it stays like this for the next couple of days. But so far, this is the best release, I've seen... I love it, @Clooos !

[hellomarb]

Can confirm that heavy dashboards with > 8 popups crash the iOS app scrolling down on my dashboard. When I remove 3 of them all is fine. They contain mini-media-player, apex charts and sankey-chart which are all memory heavy. So looks like a memory issue on iOS.

[Gyldenlow]

Can also confirm that the reload loop is present. Goes away when i limit the number of pop-up cards to a max of 10.

iPhone 15 pro, bubble-card v1.70

[Clooos]

Thanks a lot for your feedback everyone, I will try to add more pop-ups on my test dashboard to reproduce this issue.

[Nazze]

I actually had the issue today, too. But strangely it recovered and I am able to use the dashboard again. iPhone 15 pro and HA companion app. No related logs seen.

[Nazze]

Some additional remarks: I had still the pre-1.7.0 style in my dashboard (means, optimized mode and custom:bubble-pop-up). Changed it to the new style added the fix to configuration yaml and rebooted the server. Still the reboot was happening. And it was happening with HA companion app and Firefox. Rebooting the iPhone solved for now. It really smells like a memory leak, which seems to affect the OS (closing the apps and restarting and also different apps not working). Only rebooting the iPhone seems to help. And now it is quicker than ever.

[Clooos]

This is my guess too, just a question, do you have one or more cameras in your pop-ups? If yes what card do you use for that?

[Nazze]

No, I am not using camera cards.

[Legrand5382]

No camera also here, a few small pictures on somes.

[Clooos]

This issue is my priority right now, I was able to replicate it on my iPad so it's a good start.

[Gyldenlow]

No cameras here either. Today I tried restarting my iPhone as suggested by @Nazze, which seemed to fix it for some time.

[Clooos]

I've released the new v1.7.1, but I can't say for sure that this is fixed.

https://github.com/Clooos/Bubble-Card/releases/tag/v1.7.1

Edit: After some more testing I haven't add a single reload issue since and everything seems to not slow down anymore after some time on iOS. I really think that this is finally fixed! 🤞

[holt3000]

Unfortunately still experiencing this issue @Clooos. I have 12 popups and one has a few cameras

[Legrand5382]

Same here, seem to stay longer then before but still go on loop after maybe 3-4 seconds.

[Clooos]

Even after clearing the cache / rebooted the iOS device? I really have no more issues.

But if it persists I still have an idea, but I just want to be sure that this is still an issue.

[Nazze]

Last time it took a couple of days to show up. So I am still testing. But at the moment 1.7.1 looks stable to me.

[hellomarb]

Still an issue (without cameras in popups, but apex-charts + sankey charts + > 8 popups), crash on scroll. I'm testing in a new copy of my installation, so frontend caching isn't the problem.

[Clooos]

I will release a test version here probably today. I might have an idea on how to fix that 🤞

[Gyldenlow]

I've had the bug happen only once after updating to 1.7. However, since rebooting my phone it has yet to appear again

[Clooos]

Here is a test version that I really hope could fix this issue, just install it with the Without HACS installation method.

This version is removing and recreating the content of each pop-ups when they are opened, so in theory even with 1000 pop-ups it should works 🤞 This part of the code was previously used for only removing the videos, so don't use the background_camera: true feature in this test version.

I can't wait to have your feedback on this!

bubble-card.js.zip

[hellomarb]

Yes, I can confirm that in my usecase the reload on scroll bug is solved by the new approach. I will test it over the day, but for now it seems much faster and bubblecard isn't getting in the way of card_mod anymore while inital load.

Is there a branch with the src so I can build it on my own? I put my css modifications in the core bubble-pop.js file to have it global for all popups (z-index issues and a lot of styling).

[Clooos]

I will modify this a bit and I will release that as the 1.7.2 version 🙂

[Clooos]

The update is now available!

https://github.com/Clooos/Bubble-Card/releases/tag/v1.7.2

[Gyldenlow]

Absolute chad 👆🏻

[Legrand5382]

This version work perfectly well on my iPhone (no more reload at all) and also seem faster on my Ipad, thank you for your wonderful work 😊

[Clooos]

Finally! I can rest in peace now! 🍻

[holt3000]

Thanks @clooos ! Great work

[Nazze]

Man, it feels like a big step forward. I will monitor for a couple of days. But I think you deserve more beer already 😅🍻

[HAlover99]

Ciao Cloods

Refresh page solved but when try to open a popup-card loop start again. I already clear cache and reboot iPhone.

[Clooos]

I had this issue too, BUT this is already fixed and I will release a new version soon!

Edit: The new update is available!