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CloudCannon / platform-documentation

CloudCannon's documentation at https://cloudcannon.com/documentation/
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Github app docs confusion #156

Open cpw10 opened 1 year ago

cpw10 commented 1 year ago

Hey Liam and Ella! First of all, I hope you're both having a great day :)

Tom and I just got off a call with a new potential enterprise customer. They are creating a POC on CloudCannon, and two people on the call had issues with the same part of the setup process. It was related to the documentation around the GitHub app. Specifically the "Migrating to GitHub App" section.

They both thought our documentation was out of date. I'm guessing because the "Migrate" button wasn't available for them.

I didn't dig too deep into it but maybe there's part of this article we could update to make things clearer. Are most new users using the GitHub app when they set up CloudCannon initially? Are there still lots of people migrating to the Github App? Or this is a piece of the article that was more relevant when we launched the GitHub app feature? (I don't know)

Sorry for the vague explanation but wanted to pass on the feedback.

With love,

Chris

EllaCloudCannon commented 1 year ago

Thanks Chris! We'll dig a little deeper and find out what is going on here. Ella