Cloudkibo / KiboPush

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Review Weekly of Business Metrics for June 25 #3386

Open jekram opened 6 years ago

jekram commented 6 years ago
  1. Identify what are the marketing task for next week.
  2. What are the KPI values for this week
  3. What is the 2-3 learning from last week.

The following the KPI's:

The number of customers of KiboPush. (weekly / monthly growth) The total number of subscribers on KiboPush Service (weekly / monthly growth) The total number of broadcast on KiboPush Service (weekly / monthly growth) The total number of subscribers on KiboPush (weekly / monthly growth) The total number of broadcast sent on KiboPush Every week/month we would define a goal, and the tactics to achieve that goal. At the end of the week, we would report not only on the results but learning and modified plans

surendarkumar commented 6 years ago

I have created a Google Doc file which is saved in our company's drive where the above KPIs with the tactics and learnings would be recorded.

https://docs.google.com/spreadsheets/d/1tf2E90-rExQxajY9vGG24UHtVa81SPTK6iLLAHPPl3U/edit#gid=0

@jekram @sojharo @dayemsiddiqui review it and suggest your KPIs.

jekram commented 6 years ago

@surendarkumar Go back and reread what was asked for. After one week I do not want to waste my time to tell you to tell what is missing. It is well documented what I asked for.

Does it meet the requirements that I asked for?

dayemsiddiqui commented 6 years ago
  1. Identify what are the marketing task for next week.?
  1. What are the KPI values for this week? metrics

  2. What is the 2-3 learning from last week?

    • Meeting with customers is the most useful way to get customer feedback
    • When setting up meetings we should to reach out ecommerce businesses only as they are our target market and they will give us the most valuable feedback
    • Abandon Cart and Web Push Notifications are the two most important features that we should work on

FYI @jekram @sojharo

surendarkumar commented 6 years ago

Updated on 9-7-2018

https://docs.google.com/spreadsheets/d/1tf2E90-rExQxajY9vGG24UHtVa81SPTK6iLLAHPPl3U/edit#gid=0

jekram commented 6 years ago

Please review this in the status meeting.

surendarkumar commented 6 years ago

Updated: 23 July 2018

https://docs.google.com/spreadsheets/d/1tf2E90-rExQxajY9vGG24UHtVa81SPTK6iLLAHPPl3U/edit#gid=0

dayemsiddiqui commented 6 years ago

We need to continue updating the numbers in the sheet created by surrendar

sojharo commented 4 years ago

This sheet is obsolete. I think we will be using mailchimp and our dashboards to see increase in our customers on daily basis. I am marking this resolved.

jekram commented 4 years ago

The objective of this task was:

The following the KPI's:

The number of customers of KiboPush. (weekly / monthly growth) The total number of subscribers on KiboPush Service (weekly / monthly growth) The total number of broadcast on KiboPush Service (weekly / monthly growth) The total number of subscribers on KiboPush (weekly / monthly growth) The total number of broadcast sent on KiboPush Every week/month we would define a goal, and the tactics to achieve that goal. At the end of the week, we would report not only on the results but learning and modified plans

Please put the process in place so we review these.

Also, propose other KPI's we need to review ChatBot Chat etc etc.

Please ping me to discuss this.

sojharo commented 4 years ago

I have worked on this task and have compiled a list of customers with top 100 pages. I have excluded our accounts and test accounts from it. Also, I have a sheet where I am tracking weekly usage for KPIs.

https://docs.google.com/spreadsheets/d/1tf2E90-rExQxajY9vGG24UHtVa81SPTK6iLLAHPPl3U/edit#gid=83091721

sojharo commented 4 years ago

Following two issues will help me in increasing my speed:

https://github.com/Cloudkibo/KiboPush/issues/9063

https://github.com/Cloudkibo/KiboPush/issues/8907

sojharo commented 4 years ago

I worked further on this and sent 5 follow up emails to customers. I have also refined the sheet further to know which of the accounts are test accounts, which are our accounts, which of them had just signed up for testing and are not using any more, which of them we should remove, which of them we should contact again.

I will discuss this today with Imran and Sir Jawaid and we will decide the next action items.

sojharo commented 4 years ago

I have sent mass email to remaining customers today. I will keep checking and updating the sheet accordingly.

jekram commented 4 years ago

Thanks for the update.

Going forward let's only focus on the top customers and who have responded.

sojharo commented 4 years ago

I have sent weekly email to The Elegance on their subscriber growth on KiboPush and I have also sent warning email to 208 customers for their account deletion because of no activity on KiboPush.