SSA Reporting Requirement

[jekram]

We need to build a Bot based on the attached SSA Reporting Requirement. Please review this and we will talk tomorrow.

FYI @ImranBinShoukat SSA Reporting Requirements.docx

[sojharo]

I am already working on demossa bot in https://github.com/Cloudkibo/KiboPush/issues/4572 Also we have one other duplicate issue https://github.com/Cloudkibo/KiboPush/issues/4786

In this issue, do we have same work that we are doing in #4752 or different work? Will it be a separate bot.

[jekram]

@sojharo I am not sure if we should build two bots or one bot. For now, let's assume it is one bot and we can defer this one we understand the solution better.

[jekram]

@sojharo Let's move with two bots and we can merge if we need to much later.

I know we have a daily meeting but let's documented action items and progress here.

[sojharo]

Ok Sir. I was previously using other issue for occasional updates. I would use this one

[sojharo]

I worked on this today. Task Update

For replacing quick replies with Lists

I worked on this and tried doing it from payload option in dialogflow messenger response. However, it wasn't working from there. It seems that the payload the dialogflow is using is old version of fb api. I created a payload of list and then inserted it in payloads option of messenger response in dialogflow. When this didn't work, then only option I had to connect the demossa2 bot to server as well. I used our current server and did the settings in such a way that it now handles both demossa 1 and demossa 2 bot. Now, the integrating of list is remaining here. This is under construction.

Redirect to SSA web pages in web view for other links

I tried more on this and this time I found that it is restriction from SSA website that it doesn't allow itself to be opened in an iframe (web view). It gave the error when I tried redirecting to them. I would also show the error in meeting tomorrow.

I have uploaded the ssa requirement document to drive and shared the link on messenger with both you and sir adnan.

[jekram]

Thanks for the update.

Looks like Webview for SSA would be an issue.

[jekram]

Please read this:

https://android-developers.googleblog.com/2017/06/whats-new-in-webview-security.html

[sojharo]

I have gone through the article. Web view is doing quite a progress on android side. I think chrome browser also has the same web view.

[sojharo]

Actions items from previous meeting

• show list in response of hello (under construction, dialogflow didn’t send list, connected the demossa2 with our server)

• share the document of reporting questions (done)

• redirect web view for demossa 1 (worked, SSA website didn't allow to be opened in frame)

• show the web view from list

• Read more option on large questions (HIGH)

• look into how we can create separate UI for creating

• emails to applicants (done)

• setup server of chat bot (URL )

• ssl for setup server of chat bot sslforfree

Action items for today after meeting

• show list in response of hello

• show the web view from list

• Read more option on large questions (HIGH)

• look into how we can create separate UI for creating

• setup server of chat bot (URL )

• ssl for setup server of chat bot sslforfree

[sojharo]

Action Items from Thursdays Meeting - Work done on Thursday

• show list in response of hello (worked, list being sent now, 4 items limitation, view more not working)
• setup server of chat bot (done)
• ssl for setup server of chat bot sslforfree (done)
• fix question 8 which was not working in meeting (corrected, the reason was duplicate intent defined)
• show the web view from list (not done)
• Read more option on large questions (not done)
• look into how we can create separate chatbot UI (not done)

Action items for Friday - Work to do on Friday

• show list in response of hello (fix view more)
• show the web view from list
• Read more option on large questions (HIGH)
• look into how we can create separate chatbot UI

[sojharo]

Action items for Monday Meeting - Work done Monday

• View more button in list (under construction, tried the logic but it worked for next three items in list but not after that)
• Read more option on large questions (went through the document, thought on this and needs some question level modifications in code, will discuss with Imran)
• look into how we can create separate chatbot UI (not done)
• show the web view from list (not done)

Action items for Today after Meeting - Work to do on Tuesday

• View more button in list (work more on view more)
• Read more option on large questions (will discuss with Imran)
• look into how we can create separate chatbot UI
• show the web view from list

[sojharo]

Action items for Wednesday - Work done Wednesday

• View more button in list (under construction, tried many ways, still not working)
• Read more option on large questions (done)
• look into how we can create separate chatbot UI (under construction)
• show the web view from list (not required much)

Action items for Today after Meeting - Work to do on Thursday

• View more button in list (try again, or move towards quick replies)
• look into how we can create separate chatbot UI

[sojharo]

Action items for Today after Meeting - Work to do on Thursday

• View more button in list (Done, view more button is working in the list now)
• look into how we can create separate chatbot UI (working on in #4752)

This task is complete. We can work to make both bots more intelligent. I think we should give it to someone who has not developed it i.e. adnan. so that we can see on which questions bot is not responding correctly.

DemoSSA 2

https://www.messenger.com/t/350372502408394

DemoSSA

https://www.messenger.com/t/382154169188869

[sojharo]

As final work, Imran and I complete the following items on this issue before our meeeting with SSA people on Monday.

All my Social Security should be highlighted. (done) Change list subtitles (done) Upload Video in last question (done) https://www.ssa.gov/framework/images/icons/svg/logo-red.svg replace images (done) I moved flow should be correct (done) Both the button and card should open webview (done) Button name should be replaced to “Visit my Social Security account” (done) Replace all chat bot name to “SSA AI ChatBot” (done) Redirect to right url (docs) of SSA in Q4 DemoSSA1 (done) Show only two links in Q4 DemoSSA1 (done) Make “I have moved” same as “I moved” in DemoSSA2 (done) Test the whole flow and make sure everything is right (done)

[sojharo]

Items from the recent email

Changes needed for Demossa

Q2 - Skip the last question 
Add a question to Demmossa to report status changes

Changes to Demossa2

After Hello:
         Change the message  "Thank you for visiting SSA AI ChatBot. Please click on “Read More” below for further information."
        Skip Read More
        Show all the three options 
        THere should not be any View More
Can we have a "Restart Button" t go back to the Top ?
Can we have a "Back Button" to go back to last Menu

[jekram]

@sojharo After our meeting the SSA today we would come up with next steps

[jekram]

Reporting Review Document Jan 23 2019.docx

[ImranBinShoukat]

Action Items:

1. For first three items we will show list with a header
2. For second one we will show quick replies
3. The final answer should be as per document
4. We need show back and restart button
5. Create webview for address link

[sojharo]

Imran worked on first 3 items and I have done work on last two items.

Webview is being shown now. And I have added the Restart button to all the options. The back button is working for Income Status for now. I am figuring out on how to do it without adding conditions and with keeping the code generic.

[sojharo]

Action Items from Today's meeting:

• address and mail should go direct to website (not decided yet if we do it or not)
• income status message should not show procedure (not decided yet if we do it or not)
• Fix how to report in "change in account"
• Restart button should be everywhere

[sojharo]

I worked on this today and did following two action items:

1. Fix how to report in "change in account" (this is correct now)
2. Restart button should be everywhere (as discussed in meeting, it is now on other screens as well when user goes deeper in the flow)

I am working on back button and hopefully back button would work by tomorrow. I have understood how the context in Dialogflow API is working. I have tried few calls as well. I would complete it tomorrow. I have understood the context API. However, I also thought another way to doing through the json but it doesn't remember the context though.

[jekram]

@sojharo @ImranBinShoukat

Great job with this - we have made good progress.

1. Please make Demossa, Demossa2 and Askkibo public. we need to give other people access besides us.
2. For Demossa2 let's make second from smart replies to List option.
3. Let's discuss "procedure" in the meeting
4. Let's discuss "Address Mail/Visit" and combine the click

[sojharo]

Action Items

• address and mail should go direct to website
• income status message should not show procedure
• wit.ai demo
• Imran would work on Alexa
• View More button is breaking

[ImranBinShoukat]

I have completed the following action items:

• Made DemoSSA and DemoSSA2 public and tested with Faizan's account
• For Demossa2, made second from smart replies to List option
• Made address and mail go directly to website
• Fixed the view more on list

[jekram]

@sojharo @ImranBinShoukat Great job on DemoSSA and DemoSSA2. As most of the work is complete and we are waiting on SSA to give us direction. I am lowering the priority from High to Medium.

[sojharo]

Should we close this task?

[jekram]

Yes