Closed AnishaChhatwani closed 4 years ago
I have investigated and found out that using following steps we can deploy our KiboPush Mobile app to Apple App Store:
Steps to upload app to TestFlight:
Useful links: https://docs.expo.io/distribution/uploading-apps/ https://developer.apple.com/ios/submit/ https://help.apple.com/xcode/mac/current/#/dev067853c94 https://stackoverflow.com/questions/44017769/pushing-from-testflight-to-appstore-new-version
I need an apple developer account in order to proceed further.
We have worked on this today. After completing all the requirements and renewing our developer account, we were able to create builds and use keychains. Now, our final build has been completed and we have sent it to Apple TestFlight for review. Once it is complete, we will be able to test our app on TestFlight app. After this, we can submit our app to production once our internal testing is complete.
After we gave the compliance answer for export laws, our app is now in review and then it will appear on Test Flight for testing.
What are the steps to push this to production? we should start this now.
They have rejected our app on Test Flight. I will look into this today.
Please send me the URL to check the status
Here is the URL to check the status:
https://appstoreconnect.apple.com/apps/1519207005/testflight/ios
You will login with account: kibodeveloper@cloudkibo.com
I have sent the password to slack.
There has been crash in our application launch and there are crash dumps in iOS app center. Please visit there:
https://appstoreconnect.apple.com/apps/1519207005/appstore/platform/ios/resolutioncenter
I have also done some study on common reasons of app rejection and found that they may be rejecting our app for following four reasons:
We have provided the demo account and instructions. However, as we have not tested the instructions ourselves on any iOS device. We are not sure whether they will work or not. So, I think it is better that before sending to iOS for review. We should install app locally on our devices in development environment and test it.
As I have discussed above that it is not tested locally, so we should first test locally and see if there are any crashes or bugs. This maybe the reason that our app is getting rejected on testflight
Our descriptions for the app are correct. I have reviewed them again.
This is when our app is very smaller and provides no value to users. In our case, we have a bigger app and its value is clearly visible from screenshots and descriptions.
I think we should first test all the review instructions we have given to iOS review team ourselves first and see if there are any issues. Without testing it once and sending it to review will keep rejecting our app.
I have already asked anisha and baqar to test locally first. The next step is for them to test and verify if our app works locally. Assigning them for next step.
{"app_name":"ComCloudkiboKibopush","timestamp":"2020-06-19 13:38:59.00 -0700","app_version":"1.0.0","slice_uuid":"f1a092a0-3f0c-325f-9fdb-b39d45fe4d98","adam_id":1519207005,"build_version":"1.0.0","bundleID":"com.cloudkibo.kibopush","share_with_app_devs":0,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 13.5.1 (17F80)","incident_id":"13E1F386-43E3-45C9-A9EE-22F4C22030C8","name":"ComCloudkiboKibopush"} Incident Identifier: 13E1F386-43E3-45C9-A9EE-22F4C22030C8 CrashReporter Key: 2ad9bb3183609e82410567793aadc65db72a9871 Hardware Model: xxx Process: ComCloudkiboKibopush [3853] Path: /private/var/containers/Bundle/Application/0CE3693C-9F99-4B6E-9E0A-C65F6543D6FE/ExpoKitApp.app/ComCloudkiboKibopush Identifier: com.cloudkibo.kibopush Version: 1.0.0 (1.0.0) AppStoreTools: 11E608a Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: com.cloudkibo.kibopush [2383]
Date/Time: 2020-06-19 13:38:59.3070 -0700 Launch Time: 2020-06-19 13:38:57.8439 -0700 OS Version: iPhone OS 13.5.1 (17F80) Release Type: User Baseband Version: n/a Report Version: 104
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Triggered by Thread: 0
Last Exception Backtrace: (0x18ddff794 0x18db21bcc 0x1025a5a6c 0x1025c5aac 0x18dac5524 0x18da78180 0x18dac5524 0x18da775b4 0x18dd7d7fc 0x18dd786d0 0x18dd77ce8 0x197ec238c 0x191ea6444 0x1023f34d8 0x18dbff8f0)
Thread 0 name: Dispatch queue: com.apple.main-thread Thread 0 Crashed: 0 libsystem_kernel.dylib 0x000000018dbf4d88 0x18dbcf000 + 155016 1 libsystem_pthread.dylib 0x000000018db0d1e8 0x18db0b000 + 8680 2 libsystem_c.dylib 0x000000018da609b0 0x18d9ee000 + 469424 3 libsystem_c.dylib 0x000000018da60940 0x18d9ee000 + 469312 4 libc++abi.dylib 0x000000018dbc8cc0 0x18dbb6000 + 76992 5 libc++abi.dylib 0x000000018dbbae10 0x18dbb6000 + 19984 6 libobjc.A.dylib 0x000000018db21e80 0x18db1c000 + 24192 7 libc++abi.dylib 0x000000018dbc814c 0x18dbb6000 + 74060 8 libc++abi.dylib 0x000000018dbc80e4 0x18dbb6000 + 73956 9 libdispatch.dylib 0x000000018dac5538 0x18da6a000 + 374072 10 libdispatch.dylib 0x000000018da78180 0x18da6a000 + 57728 11 libdispatch.dylib 0x000000018dac5524 0x18da6a000 + 374052 12 libdispatch.dylib 0x000000018da775b4 0x18da6a000 + 54708 13 CoreFoundation 0x000000018dd7d7fc 0x18dcd5000 + 690172 14 CoreFoundation 0x000000018dd786d0 0x18dcd5000 + 669392 15 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 16 GraphicsServices 0x0000000197ec238c 0x197ebf000 + 13196 17 UIKitCore 0x0000000191ea6444 0x191478000 + 10675268 18 ComCloudkiboKibopush 0x00000001023f34d8 0x1023ec000 + 29912 19 libdyld.dylib 0x000000018dbff8f0 0x18dbfe000 + 6384
Thread 1: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 2: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 3: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 4: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 5 name: com.apple.uikit.eventfetch-thread Thread 5: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 Foundation 0x000000018e0bb01c 0x18e0b3000 + 32796 6 Foundation 0x000000018e0baefc 0x18e0b3000 + 32508 7 UIKitCore 0x0000000191f495dc 0x191478000 + 11343324 8 Foundation 0x000000018e1e9e20 0x18e0b3000 + 1273376 9 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 10 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 6: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 7 name: AVAudioSession Notify Thread Thread 7: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 AVFAudio 0x000000019ab21a2c 0x19aabc000 + 416300 6 AVFAudio 0x000000019ab727a0 0x19aabc000 + 747424 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 8: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 9: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 10 name: com.facebook.react.JavaScript Thread 10: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 ComCloudkiboKibopush 0x00000001027982d0 0x1023ec000 + 3850960 6 Foundation 0x000000018e1e9e20 0x18e0b3000 + 1273376 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 11: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 12 name: com.apple.CoreMotion.MotionThread Thread 12: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 CoreFoundation 0x000000018dd78a44 0x18dcd5000 + 670276 6 CoreMotion 0x000000019a9df6f4 0x19a8f5000 + 960244 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 13 name: Dispatch queue: com.facebook.react.ExceptionsManagerQueue Thread 13: 0 libsystem_kernel.dylib 0x000000018dbf577c 0x18dbcf000 + 157564 1 libdispatch.dylib 0x000000018da6c0a8 0x18da6a000 + 8360 2 libdispatch.dylib 0x000000018da6be84 0x18da6a000 + 7812 3 libdispatch.dylib 0x000000018da7834c 0x18da6a000 + 58188 4 libdispatch.dylib 0x000000018da77f6c 0x18da6a000 + 57196 5 ComCloudkiboKibopush 0x00000001025da4e8 0x1023ec000 + 2024680 6 ComCloudkiboKibopush 0x00000001025c5870 0x1023ec000 + 1939568 7 ComCloudkiboKibopush 0x0000000102784cd4 0x1023ec000 + 3771604 8 ComCloudkiboKibopush 0x000000010280ee50 0x1023ec000 + 4337232 9 CoreFoundation 0x000000018de05970 0x18dcd5000 + 1247600 10 CoreFoundation 0x000000018dcd6bb0 0x18dcd5000 + 7088 11 CoreFoundation 0x000000018dcd7788 0x18dcd5000 + 10120 12 ComCloudkiboKibopush 0x00000001027c3e20 0x1023ec000 + 4029984 13 ComCloudkiboKibopush 0x00000001027c602c 0x1023ec000 + 4038700 14 ComCloudkiboKibopush 0x00000001027c5d90 0x1023ec000 + 4038032 15 libdispatch.dylib 0x000000018dac49a8 0x18da6a000 + 371112 16 libdispatch.dylib 0x000000018dac5524 0x18da6a000 + 374052 17 libdispatch.dylib 0x000000018da718a4 0x18da6a000 + 30884 18 libdispatch.dylib 0x000000018da72294 0x18da6a000 + 33428 19 libdispatch.dylib 0x000000018da7b78c 0x18da6a000 + 71564 20 libsystem_pthread.dylib 0x000000018db16b74 0x18db0b000 + 47988 21 libsystem_pthread.dylib 0x000000018db19740 0x18db0b000 + 59200
Thread 14: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 15 name: JavaScriptCore bmalloc scavenger Thread 15: 0 libsystem_kernel.dylib 0x000000018dbf4b58 0x18dbcf000 + 154456 1 libsystem_pthread.dylib 0x000000018db0ece4 0x18db0b000 + 15588 2 libc++.1.dylib 0x000000018dc467ac 0x18dc3a000 + 51116 3 JavaScriptCore 0x000000019cceaab8 0x19cc61000 + 563896 4 JavaScriptCore 0x000000019ccee790 0x19cc61000 + 579472 5 JavaScriptCore 0x000000019ccee4a0 0x19cc61000 + 578720 6 JavaScriptCore 0x000000019ccef6e4 0x19cc61000 + 583396 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 16 name: Heap Helper Thread Thread 16: 0 libsystem_kernel.dylib 0x000000018dbf4b58 0x18dbcf000 + 154456 1 libsystem_pthread.dylib 0x000000018db0ece4 0x18db0b000 + 15588 2 JavaScriptCore 0x000000019ccaf640 0x19cc61000 + 321088 3 JavaScriptCore 0x000000019cc9460c 0x19cc61000 + 210444 4 JavaScriptCore 0x000000019cc6c1e8 0x19cc61000 + 45544 5 JavaScriptCore 0x000000019cc6c5a0 0x19cc61000 + 46496 6 JavaScriptCore 0x000000019ccacc88 0x19cc61000 + 310408 7 JavaScriptCore 0x000000019ccaedc4 0x19cc61000 + 318916 8 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 9 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000000 x5: 0x0000000000989680 x6: 0x000000000000006e x7: 0xffffffffffffffec x8: 0x00000001047fd840 x9: 0x084d71db47280e57 x10: 0x00000000000003e8 x11: 0x000000000000000b x12: 0x00000001c7866080 x13: 0x0000000000000001 x14: 0x0000000000000010 x15: 0x0000000000000020 x16: 0x0000000000000148 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x0000000000000407 x21: 0x000000016da125c0 x22: 0x00000001047fd920 x23: 0x00000001047fd920 x24: 0x0000000000000013 x25: 0x000000016e12a3c0 x26: 0x00000001047fd920 x27: 0x00000000000020ff x28: 0x0000000002ffffff fp: 0x000000016da124e0 lr: 0x000000018db0d1e8 sp: 0x000000016da124c0 pc: 0x000000018dbf4d88 cpsr: 0x40000000 esr: 0x56000080 Address size fault
Binary Images:
0x1023ec000 - 0x103f7ffff ComCloudkiboKibopush arm64
EOF
{"app_name":"ComCloudkiboKibopush","timestamp":"2020-06-19 13:39:36.00 -0700","app_version":"1.0.0","slice_uuid":"f1a092a0-3f0c-325f-9fdb-b39d45fe4d98","adam_id":1519207005,"build_version":"1.0.0","bundleID":"com.cloudkibo.kibopush","share_with_app_devs":0,"is_first_party":0,"bug_type":"109","os_version":"iPhone OS 13.5.1 (17F80)","incident_id":"780137E7-7C4A-43B9-BAD7-881FD3BCFC72","name":"ComCloudkiboKibopush"} Incident Identifier: 780137E7-7C4A-43B9-BAD7-881FD3BCFC72 CrashReporter Key: 2ad9bb3183609e82410567793aadc65db72a9871 Hardware Model: xxx Process: ComCloudkiboKibopush [3855] Path: /private/var/containers/Bundle/Application/0CE3693C-9F99-4B6E-9E0A-C65F6543D6FE/ExpoKitApp.app/ComCloudkiboKibopush Identifier: com.cloudkibo.kibopush Version: 1.0.0 (1.0.0) AppStoreTools: 11E608a Code Type: ARM-64 (Native) Role: Foreground Parent Process: launchd [1] Coalition: com.cloudkibo.kibopush [2385]
Date/Time: 2020-06-19 13:39:36.6244 -0700 Launch Time: 2020-06-19 13:39:35.9107 -0700 OS Version: iPhone OS 13.5.1 (17F80) Release Type: User Baseband Version: n/a Report Version: 104
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Triggered by Thread: 0
Last Exception Backtrace: (0x18ddff794 0x18db21bcc 0x100721a6c 0x100741aac 0x18dac5524 0x18da78180 0x18dac5524 0x18da775b4 0x18dd7d7fc 0x18dd786d0 0x18dd77ce8 0x197ec238c 0x191ea6444 0x10056f4d8 0x18dbff8f0)
Thread 0 name: Dispatch queue: com.apple.main-thread Thread 0 Crashed: 0 libsystem_kernel.dylib 0x000000018dbf4d88 0x18dbcf000 + 155016 1 libsystem_pthread.dylib 0x000000018db0d1e8 0x18db0b000 + 8680 2 libsystem_c.dylib 0x000000018da609b0 0x18d9ee000 + 469424 3 libsystem_c.dylib 0x000000018da60940 0x18d9ee000 + 469312 4 libc++abi.dylib 0x000000018dbc8cc0 0x18dbb6000 + 76992 5 libc++abi.dylib 0x000000018dbbae10 0x18dbb6000 + 19984 6 libobjc.A.dylib 0x000000018db21e80 0x18db1c000 + 24192 7 libc++abi.dylib 0x000000018dbc814c 0x18dbb6000 + 74060 8 libc++abi.dylib 0x000000018dbc80e4 0x18dbb6000 + 73956 9 libdispatch.dylib 0x000000018dac5538 0x18da6a000 + 374072 10 libdispatch.dylib 0x000000018da78180 0x18da6a000 + 57728 11 libdispatch.dylib 0x000000018dac5524 0x18da6a000 + 374052 12 libdispatch.dylib 0x000000018da775b4 0x18da6a000 + 54708 13 CoreFoundation 0x000000018dd7d7fc 0x18dcd5000 + 690172 14 CoreFoundation 0x000000018dd786d0 0x18dcd5000 + 669392 15 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 16 GraphicsServices 0x0000000197ec238c 0x197ebf000 + 13196 17 UIKitCore 0x0000000191ea6444 0x191478000 + 10675268 18 ComCloudkiboKibopush 0x000000010056f4d8 0x100568000 + 29912 19 libdyld.dylib 0x000000018dbff8f0 0x18dbfe000 + 6384
Thread 1: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 2: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 3: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 4: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 5: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 6: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 7: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 8: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 9 name: com.apple.uikit.eventfetch-thread Thread 9: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 Foundation 0x000000018e0bb01c 0x18e0b3000 + 32796 6 Foundation 0x000000018e0baefc 0x18e0b3000 + 32508 7 UIKitCore 0x0000000191f495dc 0x191478000 + 11343324 8 Foundation 0x000000018e1e9e20 0x18e0b3000 + 1273376 9 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 10 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 10 name: AVAudioSession Notify Thread Thread 10: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 AVFAudio 0x000000019ab21a2c 0x19aabc000 + 416300 6 AVFAudio 0x000000019ab727a0 0x19aabc000 + 747424 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 11 name: com.facebook.react.JavaScript Thread 11: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 ComCloudkiboKibopush 0x00000001009142d0 0x100568000 + 3850960 6 Foundation 0x000000018e1e9e20 0x18e0b3000 + 1273376 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 12 name: com.apple.CoreMotion.MotionThread Thread 12: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 CoreFoundation 0x000000018dd78a44 0x18dcd5000 + 670276 6 CoreMotion 0x000000019a9df6f4 0x19a8f5000 + 960244 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 13 name: Dispatch queue: com.facebook.react.ExceptionsManagerQueue Thread 13: 0 libsystem_kernel.dylib 0x000000018dbf577c 0x18dbcf000 + 157564 1 libdispatch.dylib 0x000000018da6c0a8 0x18da6a000 + 8360 2 libdispatch.dylib 0x000000018da6be84 0x18da6a000 + 7812 3 libdispatch.dylib 0x000000018da7834c 0x18da6a000 + 58188 4 libdispatch.dylib 0x000000018da77f6c 0x18da6a000 + 57196 5 ComCloudkiboKibopush 0x00000001007564e8 0x100568000 + 2024680 6 ComCloudkiboKibopush 0x0000000100741870 0x100568000 + 1939568 7 ComCloudkiboKibopush 0x0000000100900cd4 0x100568000 + 3771604 8 ComCloudkiboKibopush 0x000000010098ae50 0x100568000 + 4337232 9 CoreFoundation 0x000000018de05970 0x18dcd5000 + 1247600 10 CoreFoundation 0x000000018dcd6bb0 0x18dcd5000 + 7088 11 CoreFoundation 0x000000018dcd7788 0x18dcd5000 + 10120 12 ComCloudkiboKibopush 0x000000010093fe20 0x100568000 + 4029984 13 ComCloudkiboKibopush 0x000000010094202c 0x100568000 + 4038700 14 ComCloudkiboKibopush 0x0000000100941d90 0x100568000 + 4038032 15 libdispatch.dylib 0x000000018dac49a8 0x18da6a000 + 371112 16 libdispatch.dylib 0x000000018dac5524 0x18da6a000 + 374052 17 libdispatch.dylib 0x000000018da718a4 0x18da6a000 + 30884 18 libdispatch.dylib 0x000000018da72294 0x18da6a000 + 33428 19 libdispatch.dylib 0x000000018da7b78c 0x18da6a000 + 71564 20 libsystem_pthread.dylib 0x000000018db16b74 0x18db0b000 + 47988 21 libsystem_pthread.dylib 0x000000018db19740 0x18db0b000 + 59200
Thread 14: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 15: 0 libsystem_pthread.dylib 0x000000018db19738 0x18db0b000 + 59192
Thread 16 name: JavaScriptCore bmalloc scavenger Thread 16: 0 libsystem_kernel.dylib 0x000000018dbf4b58 0x18dbcf000 + 154456 1 libsystem_pthread.dylib 0x000000018db0ece4 0x18db0b000 + 15588 2 libc++.1.dylib 0x000000018dc467ac 0x18dc3a000 + 51116 3 JavaScriptCore 0x000000019cceaab8 0x19cc61000 + 563896 4 JavaScriptCore 0x000000019ccee790 0x19cc61000 + 579472 5 JavaScriptCore 0x000000019ccee4a0 0x19cc61000 + 578720 6 JavaScriptCore 0x000000019ccef6e4 0x19cc61000 + 583396 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 17 name: Heap Helper Thread Thread 17: 0 libsystem_kernel.dylib 0x000000018dbf4b58 0x18dbcf000 + 154456 1 libsystem_pthread.dylib 0x000000018db0ece4 0x18db0b000 + 15588 2 JavaScriptCore 0x000000019ccaf640 0x19cc61000 + 321088 3 JavaScriptCore 0x000000019cc9460c 0x19cc61000 + 210444 4 JavaScriptCore 0x000000019cc6c1e8 0x19cc61000 + 45544 5 JavaScriptCore 0x000000019cc6c5a0 0x19cc61000 + 46496 6 JavaScriptCore 0x000000019ccacc88 0x19cc61000 + 310408 7 JavaScriptCore 0x000000019ccaedc4 0x19cc61000 + 318916 8 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 9 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 18 name: com.apple.NSURLConnectionLoader Thread 18: 0 libsystem_kernel.dylib 0x000000018dbd3198 0x18dbcf000 + 16792 1 libsystem_kernel.dylib 0x000000018dbd260c 0x18dbcf000 + 13836 2 CoreFoundation 0x000000018dd7d468 0x18dcd5000 + 689256 3 CoreFoundation 0x000000018dd7849c 0x18dcd5000 + 668828 4 CoreFoundation 0x000000018dd77ce8 0x18dcd5000 + 666856 5 CFNetwork 0x0000000191038894 0x191037000 + 6292 6 Foundation 0x000000018e1e9e20 0x18e0b3000 + 1273376 7 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 8 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 19 name: JSC Heap Collector Thread Thread 19: 0 libsystem_kernel.dylib 0x000000018dbf4b58 0x18dbcf000 + 154456 1 libsystem_pthread.dylib 0x000000018db0ece4 0x18db0b000 + 15588 2 JavaScriptCore 0x000000019ccaf640 0x19cc61000 + 321088 3 JavaScriptCore 0x000000019cc9460c 0x19cc61000 + 210444 4 JavaScriptCore 0x000000019cc6c1e8 0x19cc61000 + 45544 5 JavaScriptCore 0x000000019cc6c5a0 0x19cc61000 + 46496 6 JavaScriptCore 0x000000019ccacc88 0x19cc61000 + 310408 7 JavaScriptCore 0x000000019ccaedc4 0x19cc61000 + 318916 8 libsystem_pthread.dylib 0x000000018db15d98 0x18db0b000 + 44440 9 libsystem_pthread.dylib 0x000000018db1974c 0x18db0b000 + 59212
Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000000 x5: 0x0000000000989680 x6: 0x000000000000006e x7: 0xffffffffffffffec x8: 0x0000000102bc5840 x9: 0x409692d7545998a0 x10: 0x00000000000003e8 x11: 0x000000000000000b x12: 0x00000001c7866080 x13: 0x0000000000000001 x14: 0x0000000000000010 x15: 0x000000000000000f x16: 0x0000000000000148 x17: 0x0000000000000000 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x0000000000000407 x21: 0x000000016f8965c0 x22: 0x0000000102bc5920 x23: 0x0000000102bc5920 x24: 0x0000000000000013 x25: 0x000000016ffae3c0 x26: 0x0000000102bc5920 x27: 0x00000000000020ff x28: 0x0000000002ffffff fp: 0x000000016f8964e0 lr: 0x000000018db0d1e8 sp: 0x000000016f8964c0 pc: 0x000000018dbf4d88 cpsr: 0x40000000 esr: 0x56000080 Address size fault
Binary Images:
0x100568000 - 0x1020fbfff ComCloudkiboKibopush arm64
EOF
The next step is to look at crash dumps and resolve them and submit the application today.
The app was crashing because we were using a library to show toast alerts. That library was not compatible with IOS and hence, it was crashing our app. I and @bjafri5 worked on this and we have changed the library. So, now, our app is working fine on @bjafri5's Iphone.
Will submit the app for review when @sojharo is here
The app has again been rejected on our next submission yesterday. The reason is crash on launch.
Please see the log files:
attachment-1443927068316238771crashlog-2462AF94-9CBF-4135-BB31-01A51C367F8D.txt
attachment-2304237041706958343crashlog-DD81A05F-1B7C-4D77-AF35-70047982FBA2.txt
attachment-13079702206674338573crashlog-95514B5C-E3C8-4A21-A8D9-4EE40840BB68.txt
We had submitted the app. It is still in review.
This app is now approved in test flight and you must have received the invitation email for testing:
I received following.
You need to have TestFlight app installed in your iPhone to test this app.
@AnishaChhatwani If this was approved on June 27th. why we have not moved to production?
If there are issues we need to document it here. It is almost end of July
We did not move it to production because some bugs were found on test flight and those bugs can be seen here: https://github.com/Cloudkibo/KiboPush/issues/9019. I haven't been able to resolve the bugs as I have been busy with WhatsApp since then. If we had to move it to app store with bugs in it then I don't see any point of pushing it to test flight first. Anyways, we are pushing it to app store today
We have moved it to production and now it is under review by iOS team.
iOS apple store asked us for more information before they can approve our application. I have answered all of their questions and applied again. Here are they:
Our target audience is businesses which are trying to reach their customers on messaging platforms such as Messenger, Whatsapp and SMS. Business will use the app to provide customer support and customer engagement.
No, the app doesn't access any paid content or services. All the payment methods are handled on web version of the app. The mobile app is small version of the web app to provide admins app for on-the-go support.
There are no payments being handled on mobile app version. We have a web version of the app which larger version and all the payments will be handled there. Mobile app comes as free along with web version of the app.
Some services are free and both individuals and companies can purchase service. In case of companies, they will manage admins and agents using the service to provide customer support as a team.
It is meant to use for many client companies (businesses)
No
Users can sign up normally from the web version of the app. They can then login into the mobile app to provide customer support on the go.
Creating an account is free and then upgrading requires monthly fees. It is handled on web version of app outside of mobile. No payment will be done on mobile app.
This is answered in meta data section.
Our app is on the app store now. So, we can close this task
This task to to deploy KiboPush Mobile app to Apple App Store for android.