CodeWithAsheville / court-notifications

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2022-06-18: Delay in setting new court date causes us to unsubscribe prematurely #145

Closed ejaxon closed 2 years ago

ejaxon commented 2 years ago

A recent case was continued, but the Clerk of Court somehow missed initially resetting the court date. We saw that the court date was past, deleted the records, then informed the subscriber that there were no more court dates and that person subsequently did not show up for the new court date.

Needs 2 changes:

I have changed the purge delay from 2 days to 15 (which allows 2 update cycles to happen). Once I get final language from the public defender's office, I'll change the outgoing message.

ejaxon commented 2 years ago

This was taken care of - the language changed and I introduced a longer delay before marking a subscription for deletion. This doesn't actually fix the problem (if we do an update and there are no cases, then the subscription will get deleted), but the chances are somewhat reduced that this will happen.

There's a separate issue (146) for doing a more systematic fix.