Define Duolingo documentation to implement this in Fundamentals

kfklein15 commented 8 months ago

Background

We want to use Duolingo for the English test in ITD and Fundamentals. For Fundamentals, they need to pass the Duolingo English Test to be accepted into the Software Developer Course (SDC)

Acceptance criteria

Create content for Fundamentals using learnings of #507
To pass Fundamentals must pass as B2 to be allowed to join Software Developer Course
Evidence document needed to be able to do this test
Approve it
Update Coursework/Prep for Fundamentals

Owner

@kfklein15

Stakeholder

Trainees and Graduates

Approver

Sally

kfklein15 commented 8 months ago

Screenshots have been saved here.

Keynotes from KFK

Must download the Duolingo Desktop app before doing the test. The app has access to read your screen, record screen and microphone. Duolingo Dekstop app only works for Windows or Mac: https://testcenter.zendesk.com/hc/en-us/articles/5297715242125-What-devices-and-operating-systems-can-I-use-to-take-the-Duolingo-English-Test- Must have ID/passport in hand Must be in a silent location by yourself Test is quite difficult

kfklein15 commented 7 months ago

Could the ID be optional?

kfklein15 commented 6 months ago

Sent Duolingo a message about IDs to understand this: https://mail.google.com/mail/u/0/#sent/KtbxLxgVVfNggtVTDlZMrShTnGbDPcFlxq

kfklein15 commented 6 months ago

Accommodation needs

To submit an accommodation request, follow these steps:

Log in to your Duolingo English Test account at englishtest.duolingo.com. If you do not yet have an account, you may create one at https://englishtest.duolingo.com/register.
Once you have logged in, please click this link: https://englishtest.duolingo.com/accommodations
Complete the form to request an accommodation. Please note you must enter something in the "Please specify condition" text field when you check the box next to a reason for accommodation.
If you have any documentation to support your accommodation request, attach it using the "Choose File" button.
Click "Submit Request."

Once they have submitted their request, a supervisor will send a reply to the email address associated with their Duolingo English Test within three business days.

kfklein15 commented 6 months ago

Reply from Duolingo about ID A solution would be to provide un-proctored tests that won't be shareable with anyone else but your own Institution, if your use case will just be internal. Proctored coupons could be arranged for your test takers that can meet the IDs requirements. However we would like to make emphasis on the necessity for test takers to have an ID or any form of documentation that's available for them. These IDs wouldn't need to follow our regular standards (not expired, not damaged, only government, etc) but it would be our preference if possible that an ID is presented during the test.

Duolingo Test - ID @SallyMcGrath , do we know how many of our trainees/applicants would NOT have a valid ID (passport, doc from home office) and would, therefore, have a problem taking our test? Duolingo asked for this number. I know we don't collect this ID information. Looking at Global Trainees we had 53% SDC AS/Refugees in 2023, but that doesn't mean they don't have IDs. I am thinking of leaving the ID mandatory and then we pilot it with WM and NW as graduation criteria and see how many problems we have.

I will also see if we can do a process of, when raised that people cannot take the test, we give them this internal test. I just didn't want everyone to miss out on the opportunity of having a decent diploma about their English level.

SallyMcGrath commented 5 months ago

Oh yes, I went on such a spelunking trip here! 😂 Here are some of the things I considered:

The key question is what sort of ID is required. It says not their regular ID but what does it mean? Library card? Railcard?

Asylum seekers have a special biometric Home Office id. Can they use that? (Banks don't accept it; banks want utility bills and doctors letters, which often people don't have).

There's a programme here called citizencard which has an NGO deal. However it is a referee system. We could be referees, but it's a big ball of admin to throw in front of an English test. On the other hand, it does meet our criteria of "useful on its own terms". It's not clear how they handle non citizens. I would actually ask if they would accept library cards. The reason being it is a net positive to all applicants to get a library card, whether they join us at CYF or not. You have to take ID to the librarian to get one, but they accept a wide range of proofs and we wouldn't have to do it ourselves then.

What do you think?

SallyMcGrath commented 5 months ago

do we know how many of our trainees/applicants would NOT have a valid ID (passport, doc from home office) and would, therefore, have a problem taking our test? Duolingo asked for this number.

We don't know. We know it's always some - a minority. But we also don't know the people we lose through asking for this kind of documentation. We know that WM has the lowest number of R/AS/FM trainees and is also the most regulated region, but we don't know if these things are connected.