JS2/S2 - Conflict resolution

[kfklein15]

Class Prep (1 hour) Research conflict at work and the negative effects it has on productivity, morale and belongingness

Use this video - ticket (15 min)

Ideas for Class Exercises (1 hour)

1. Conflict roleplay (conflict and resolution) (30 min) - problem solving

2. Dealing with conflict in teams discussing the causes of conflict in team settings and ways of resolution) (30 min)

Ideas for Coursework (180 minutes)

1. Read one of the CVs that hasn't been read yet on the cv channel and give feedback on it. Make sure you react to the post so people know you are on it (i.e. two eyes when looking, done when finished), and add the feedback as comments directly on the file OR on the thread.
2. Anything else you want to reinforce (be it from class or other competencies)

Reference Materials https://docs.google.com/document/d/1_ifc24JOJC_JFdxA0VxCF6CSgvkijudD3khYvgBEkOk/edit

"1. https://docs.google.com/document/d/1252DP2KdnU-mQRPq4UX78M1Mt3-sLgvGuBEAOF3aJjY/edit

2. https://www.culturehive.co.uk/wp-content/uploads/2021/07/Creative-Resilience-Canvas.pdf
3. https://www.therapistaid.com/therapy-worksheet/protective-factors
4. https://hbr.org/2021/01/the-secret-to-building-resilience
5. https://codeyourfuture.slack.com/archives/C03JH62SUEL/p1683650721441909"

Link to Google Doc

[kfklein15]

@rogerspooner , would you like to pick this one up?

[rogerspooner]

I have started work on this. https://docs.google.com/document/d/1S6QBL8nRQthSbBNHMcht3apN77omKXWlFkuYMNPHF8Y/edit?usp=sharing

Topics I would like to mention additionally:

• What does the other person know?
• What do they want? Relatively few people have hidden agendas.
• What do you want? Assert your points clearly.
• What is their general attitude and approach?
• What possible solutions to this conflict might exist?
• Discuss them with the other person calmly.
• Agree part of the solution, if you can’t agree all of it.
• Build a network of people to support your resilience, and perhaps mediate the conflict.
• Stay healthy. If conflict becomes a problem, recognise it.
• Avoid conflicts in the first place: communicate clearly. Check for understanding and agreement. Be assertive enough to make your point.

[kfklein15]

Hi @rogerspooner , can one of your coursework please be this one: https://github.com/CodeYourFuture/Module-JS2/issues/40

Content must be reviewed, and I would like to focus on them discussing it with their group. Thanks!

[rogerspooner]

This is ready for review. I have copied "Review your Development Plan" but I have not edited it. Link to Google Doc

[kfklein15]

Thanks, @rogerspooner . Have reviewed it too and left some comment/made some suggestions.

[kfklein15]

PS: I used Grammarly and it asked for some changes, which I left as suggestions :)

[kfklein15]

Hi @rogerspooner , have you managed to finish reviewing this?

[rogerspooner]

Sorry, on holiday this week. Looking forward to getting back to the assigned topics next week

[rogerspooner]

Updated from comments aand hopefully good for a quick review and publish. I didn't agree with every comment, however.

[esma-g]

It looks like Lara and Karen already reviewed this but it was in "in review" column, so I reviewed it too.

Thanks Roger. It's great content!

[rogerspooner]

Ready for final review, @kfklein15 .

While I think I applied almost all the comments, I didn't split the "feedback to room" into a separate exercise, because I see it as wrapping up what we've done. It isn't a distinct exercise.

[kfklein15]

Next time, please make sure the correct template is being used. Otherwise, I have to create content on the spot or re-juggle things to load them. i.e. Description was missing. Thanks.

[kfklein15]

PR Prep PR Day Plan