CodeforSouth / ndoch-2016-projects

:zap: :sleeping: June 4th @ The IDEA Center, Miami-Dade College
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Journey Mapping: Applying for a Business License #5

Open hungermann opened 8 years ago

hungermann commented 8 years ago

Short description of the idea (140 character tweet):

What are all of the steps involved in applying for a business license in Miami Dade?

What is your project concept or idea? What challenge or opportunity will it solve?

Small businesses are the heart of many communities, and getting started can be the hardest part. To start a business, you typically have to apply for a business license. We want to learn about the process to start a business in your community. Did you have all the information you needed to complete the business license application? How did you find the application? Is the application online or do you have to bring it into city call? Do you know how long the processing will take? Help us!

Who will benefit from this session? Describe the humans at the center of the problem - who are they?

How would they benefit? Can you tell their story?

Small businesses provide quality jobs, help power local economies, and revitalize neighborhoods. An entrepreneur typically has to register their business with the city before they can open, but acquiring the right permits can be prohibitively complicated. It's not always clear which department should be contacted or what permits are required. An entrepreneur may need a fictitious name or their business plan reviewed by city officials before submitting an application for their business license.

Issue area(s) relevant to your project idea:

We've listed out the steps involved for running through the process of qualifying what information and resources are available to the public to access in determining and receiving what is needed to apply for a business license.

Do you have any links to news articles, text, mockups, code, or data?

Local Government Digital Service Census 2016

Journey Mapping Instructions: What does a user experience when navigating a service?