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Stores documentation for all Cognigy products and acts as the source for https://docs.cognigy.com
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[Feedback] Billing - /ai/billing/ #16

Closed kubalekm closed 1 year ago

kubalekm commented 1 year ago

Minor feedback to Scenario 4: Scenario 4 A user sent more than 50 messages during the conversation over two calendar days.

Example: 78 user inputs.

Billing: It will be charged as 2 conversations.

It might be also 3 conversations, right? (e.g. 5 inputs before midnight - 1st, 50 inputs after midnight - 2nd, 23 inputs after midnight - 3rd)

CognigyTechWriter commented 1 year ago

It might be also 3 conversations, right? (e.g. 5 inputs before midnight - 1st, 50 inputs after midnight - 2nd, 23 inputs after midnight - 3rd)

Yes, you are right. We have updated the page https://docs.cognigy.com/ai/billing/#scenario-4

Thank you for your feedback!