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CoinAlpha / hummingbot-docs

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Can't connect to Binance #230

Closed andremvilela closed 3 years ago

andremvilela commented 3 years ago

Hello guys,

I followed every step on https://hummingbot.io/academy/quickstart/run-bot/ but, unfortunately, the bot never runs. I can check my balance and run paper mode. But I can't make real transactions since it doesn't connect to Binance. I tried Hummingbot on Windows and Mac with no luck. Paper mode works like a charm, though.

Does anyone knows how to fix this?

Captura de Tela 2021-02-15 às 00 43 52

Thanks!

RC-13 commented 3 years ago

Hello @andremvilela, try running the connect command and make sure that your Binance key is marked as YES for both Key Added and Key Confirmed. If both are okay, run the status command to check if the bot pick ups the current market price (the best bid price, best ask price, and mid-price) and just indicate that there are no active maker order similar to this image: image

If that's the case, and you have sufficient balance, make sure that your order_amount meets the exchange minimum order size requirement (Binance minimum is around $10-$11) or set your order amount higher than the required minimum order size. In case you need additional help, get in touch with us on our Discord server for faster support.

andremvilela commented 3 years ago

Hello! Thanks for your reply. Yes, that was the issue. I was aware of that, but I couldn't imagine that would prevent me from logging into the API (you know, at first you get kinda scared of doing something wrong configuring HummingBot).

Thanks again and have a nice one!

RC-13 commented 3 years ago

Great! I'm glad that the cause has been identified, feel free to reach us again if you need additional help. I will now close this ticket.