CollaboraOnline / online

Collabora Online is a collaborative online office suite based on LibreOffice technology. This is also the source for the Collabora Office apps for iOS and Android.
https://collaboraonline.com
Other
1.69k stars 654 forks source link

Cleaning up the document from the last session - lasts forever #4773

Open nstoeckigt opened 2 years ago

nstoeckigt commented 2 years ago

Describe the bug It might happen when you try to open an existing file (no matter if documents or slides) that Collabora returns with "Cleaning up the document from the last session". This seems to last forever, at least even after more than an hour the message is still shown. It looks like the described behaviour started after upgradung to 'collabora=21.11.2.4'.

To Reproduce Steps to reproduce the behavior:

  1. within ownCloud open an existing document (slides or text document)
  2. See message "Cleaning up the document from the last session" and wait..

Expected behavior The selected document should be loaded and shown to work with.

Actual behavior After opening a document only the Message "Cleaning up the document from the last session" is shown.

Screenshots

**Hosting System** - OS: UCS 4.4-9 errata1235 - App: owncloud=10.8 - App: collabora=21.11.2.4 **Desktop (please complete the following information)** - OS: Ubuntu 18.04 / 20.04 - Browser: Chromium / Firefox **Additional context** This is the App Center Installation on an UCS 4.4-9.
nstoeckigt commented 2 years ago

I found this Post this seems to be related: https://stackoverflow.com/questions/71797293/weird-arbitrarily-behavior-of-collabora-online

thebearon commented 2 years ago

Please update to the latest 21.11.4.3 version, and check if you can still reproduce this issue.

nstoeckigt commented 2 years ago

Please update to the latest 21.11.4.3 version, and check if you can still reproduce this issue.

This version is not available in the forementioned App Center (https://www.univention.de/produkte/univention-app-center/app-katalog/collabora-online/)

FNQ7 commented 3 months ago

Hi guys, please tell me, has any solution been found to this problem?