Closed talesam closed 8 months ago
No acceptable WOPI hosts found matching the target host [obfuscated domain]
you need to specify the domain using aliasgroups
so that collabora can trust them
https://sdk.collaboraonline.com/docs/installation/CODE_Docker_image.html#how-to-grab-the-code-image-from-docker-image
Until version 22, everything worked normally, when I updated to 23, there was a problem, yes, I found the solution by taking the /etc/coolwsd/coolwsd.xml
from version 22 and comparing it to 23, so I used version 22 in collabora 23, I don't know why in 23, it does not create the aliasgroups in the configuration file, 22 creates it and works normally
Since resolved, I will close. If the issue is reproduced again, or tested as wrong, feel free to reopen.
Certainly, here's the bug report filled out in English with the specified details and obfuscated domain:
Describe the Bug
After a recent update, Collabora Office in Docker is experiencing connection issues. Users are unable to access documents and receive an error message indicating socket connection failure or unexpected socket closure. The logs indicate issues with non-acceptable WOPI hosts and permission errors related to
coolmount
.Steps to Reproduce
Expected Behavior
Expected that after the update, Collabora Office would function normally, allowing users to access and edit documents without issues.
Actual Behavior
After the update, users are unable to access documents in Collabora Office. The system displays an error message about socket connection failure, and the logs indicate problems with WOPI hosts and permissions.
Screenshots
(Not applicable, as the issue is related to server logs and error messages.)
Desktop
Smartphone
(Not applicable, as the issue is server-related and not about viewing on mobile devices.)
Additional Context
The issue began after updating to the latest version of Collabora Office in Docker. The server log shows specific errors such as
No acceptable WOPI hosts found matching the target host [obfuscated domain]
andOperation not permitted
for/usr/bin/coolmount
. I am using a Docker environment with specific configurations detailed earlier.Msg Error: "A failure occurred while establishing the socket connection, or the socket connection was unexpectedly closed. The reverse proxy may be misconfigured; please contact the administrator. For more information on proxy settings, please refer to https://sdk.collaboraonline.com/docks?instalation/Proxy_settings.html."
LOG: