elaineraybourn
commented
4 years ago 👽 Just letting you know I read your post and examined the article.
Open amoralesg001 opened 4 years ago
elaineraybourn
commented
4 years ago 👽 Just letting you know I read your post and examined the article.
amoralesg001
commented
4 years ago More on the topic of Cognitive Diversity: https://www.forbes.com/sites/forbescoachescouncil/2018/11/26/the-benefits-of-cognitive-diversity/#38f857065f8b
Groups who have more "like-minded" people have difficulties in thinking creatively, or giving opinions that would go against the norm of the group. Or as the article states, "this lack of cognitive diversity has two impacts. First, it reduces the opportunity to strengthen the proposition with input from people who think differently. Second, it fails to represent the cognitive diversity of the employee population, reducing the impact of the initiatives." Having the ability to choose diverse members from around the world, can be an advantage for virtual teams since they are not limited to choosing members that are located close to where the team lives.
Also, I liked the point they made of interacting with different departments in the company to decrease group think. This will enable members to hear different approaches towards a problem. I think software development does well in this, since they need to talk to different members (psychology, programmers, etc.) who have different skills in order to make a beneficial product.
Last week I came across collective intelligence and the importance of cognitive diversity for teams who wish to find a variety of unique and different solutions. I found myself researching more about this since I found it so interesting and Ill be adding articles down below on what I find about this concept.
Collective Intelligence in Computer-Mediated Collaboration Emerges in different contexts and cultures.https://dl.acm.org/doi/pdf/10.1145/2702123.2702259
definition of collective intelligence: shared group intelligences that emerges from collaboration and can appear in decision making.
This article looks at three factors that positively affect Collective Intelligence CI: Woman in the group, group members score on social sensitivity, and equal participation in the group. They found that woman usually score higher on social sensitivity (which is being able to detect verbal, written and facial cues) compared to men. Their results suggests that they can use collective intelligence tests to measure the effects of computer-mediated collaboration tools on group performance.
What I found most interesting about this article, is that there is a need, or even more of an importance to detect cues from others in virtual teams. Also, that is actually possible to detect those cues virtually without the need to have facial cues from other members. The article states "In particular, Walthers social informational processing theory provided a major counterargument to the early theories, by positing that with time, individuals are able to adapt to the lack of nonverbal cues, and engage in social and relational communication online just as well as face-to-face. In addition, in some cases, text based computer-mediated communication has been argued to be "superior" to face-to-face in that it gives individuals more agency and control in self-presentation by selecting transmitting cues that portray them in a positive light". So, if we are able to have members who can pick up on these cues more easily than others, it could possibly improve collective intelligence.