Collegeville / VirtualTeams

This repo is for collecting and synthesizing content and artifacts that help us understand and improve virtual teams.
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Country Stereotypes, Initial Trust, and Cooperation in Global Software Development Teams (2019) #29

Open amoralesg001 opened 4 years ago

amoralesg001 commented 4 years ago

This study looks at whether country stereotypes can predict team members trust towards collaboration and cooperation. Through the lens of country stereotypes, they look at both explicit (conscious processes) and implicit(automated processes) country stereotypes, along with dimensions of warmth and competences of team members perceptions towards others. Additionally, this study looks at trust through the lens of initial trust in global software development teams.

It's also good to know that this study was not done in a virtual-like environment, however, these findings are pretty relevant towards collaboration in virtual teams. The study and its results, reiterates the impact implicit and explicit stereotypes (or in this case, country stereotypes) can have on team collaboration and cooperation. As stated, “studies of dual process models have shown that both conscious, controlled, reflective processes (such as explicit stereotypes) and automatic associations that may be beyond conscious awareness (such as implicit stereotypes) are essential forces for people to form their judgement and decisions. Thus, an individual may unconsciously use stereotypical cues (e.g., country-of-origin, race, gender, and so on.) to make judgement and decisions.” So, it is important to make members aware of each members countries, and the dimensions of warmth and competency those countries have. As initial trust, or trust in general acts as a mediator for cooperation and collaboration within team members, this finding could help in ways to help improve initial trust. @elaineraybourn I think you would find this interesting and would be interested to see what you think about it.

These finding reminded me of article #24 , because it made me wonder in what ways we could use priming, to bring out those dimensions of warmth and competency on other teams members country-of-origin, age, gender, race during team members first interactions of each other. As the results show, "both the two dimensions (competency and warmth) have a positive impact on GSE members’ initial trust towards unfamiliar foreign collaborators, and then further impact their cooperative behaviors through the mediation of initial trust... For implicit country stereotypes, the warmth dimension of implicit country stereotypes has a similar effect; however, the competency dimension’s impact is not observed in our study.”

I think priming members before they meet their teams, or collaborators, in ways that bring out those dimensions of each members country, race, gender, and many more, could help in creating that initial trust in virtual teams. It also shows, that this could be beneficial towards global software development teams since the group study used those members. Additionally, as research has shown us, virtual team trust is another big challenge faced since we lose a lot of social cues that help analyze trustworthiness. So using practices such as these could help in initiating that virtual team trust. I am not sure if priming is exactly what could help, but it reminded me of my previous article (#24) that I posted and was curious to see if that could help.